Medical Receptionist

American Family Care Hickory
Hickory, NC

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Benefits/Perks
  • Great small business work environment
  • Flexible scheduling
  • Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Posted 2026-04-10

Recommended Jobs

Associate Software Engineer - Seeking 2025 & 2026 Grads

Veeva Systems
Raleigh, NC

Veeva Systems is building the industry cloud for Life Sciences to help companies work in a more efficient and connected way. Learn more about our products, vision and values, and status as a public b…

View Details
Posted 2025-10-28

Language Arts Curriculum Designer, Grades 6 - 12

IXL Learning
Raleigh, NC

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced, passionate educator to join our team as a Language Arts Curriculum Designer a…

View Details
Posted 2026-05-18

Physical Therapist Assistant / PTA - PRN

Continuum Therapy Partners
Nags Head, NC

Physical Therapist Assistant / PTA - PRN Nags Head NC / North Carolina Continuum Therapy Partners has Physical Therapist Assistant / PTA PRN needs at Peak Resources Outer Banks in Nags Head NC…

View Details
Posted 2025-07-29

Speech Language Pathologist / Speech Therapist / SLP

Broad River Rehabilitation
Goldsboro, NC

Speech-Language Pathologist (SLP-CCC) - PRN Assisted Living Facility in the Goldsboro NC Area / North Carolina 1 year experience required PRN - "as-needed" We currently have a PRN Speech-Lan…

View Details
Posted 2026-02-06

Dentist

ETS Dental
Wilmington, NC

Associate Dentist – Partnership or Ownership Track  Step into an established, high-producing private practice with an active patient base and a hygiene schedule booked out 8 months. Take over a boo…

View Details
Posted 2026-05-27

Software Engineer In Test

Royal Bank of Canada
Raleigh, NC

Job Summary Job Description Software Engineer In Test, RBC Bank (Georgia), National Association, Raleigh, NC:  Develop and implement automation for intricate test cases in assigned prog…

View Details
Posted 2025-07-25

Trade License Qualifier Position

Detay Inc.
Charlotte, NC

A multi-site facility management company dedicated to providing management services for commercial buildings throughout North Carolina, focusing on maintenance.   Thanks to our extensive base o…

View Details
Posted 2026-04-15

Licensed Insurance Producer

Ned Clark Agency Inc
Raleigh, NC

Job Description Job Description Insurance Licensed Producer for Allstate Agency Job Summary The Ned Clark Agency is seeking a motivated, licensed Insurance Producer to join our team. The i…

View Details
Posted 2026-03-20

Retail Merchandiser Pharmacy

SFS, Inc.
Burnsville, NC

Job Description Job Description Overview Retail Merchandiser Pharmacy Do you love retail and earning money but also need flexibility in your daily life? Tired of planning your day around a …

View Details
Posted 2026-05-15

Brand Strategist

Creative Circle
Charlotte, NC

Our agency client is seeking a freelance Creative Brand Strategist to help craft and communicate compelling brand stories for their clients. This contract role is ongoing, approximately 20 hours per…

View Details
Posted 2026-05-15