Director of Education
- The Center Director is responsible for managing the overall customer experience and sales to grow the center.
- The Center Director is also responsible for managing the day-to-day center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs.
- They ensure that policies and procedures are executed according to Sylvan standards.
- The Director manages and coaches center staff and serves as the principal point of contact for the Franchisee.
- College degree.
- Customer service and/or sales experience.
- Experience using social media (Facebook, Instagram, etc.).
- *K-12 Education experience/knowledge a big plus.
- Strong customer service, interpersonal, and communication skills.
- Ability to supervise, coach, and develop center staff.
- Basic technology skills.
KNOWLEDGE REQUIRED:
SKILLS AND ABILITIES REQUIRED:
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