Front Desk Receptionist

We are a fast-growing Family Law firm committed to reducing the stress of divorce and child custody for clients. We are in search of an empathetic and motivated receptionist to join our team. Our work is personal, life-changing, and rooted in compassion. We believe the first impression sets the tone for the entire client experience with our firm—which is why we’re looking for someone exceptional to be the welcoming face and voice of our firm. When prospective clients call us for help, they're often going through a difficult period. Our Front Office Receptionist provides our potential clients with the ultimate telephone experience. It requires the right combination of communication skills, empathy, and the ability to investigate the root of their legal issues. If that's you, you'll play an integral role in creating memorable client experiences. You will be the first point of contact for potential and current clients. Your role is to create a professional, warm, and supportive experience while helping guide individuals through their next steps with our firm. You’ll manage the front desk, phone calls, scheduling, and client check-ins while supporting the team with essential administrative tasks and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now! Responsibilities: • Welcome clients with professionalism, empathy, and confidence—whether in person or over the phone. • Manage phone lines, emails, and walk-ins, ensuring every client feels heard and supported. • Schedule and confirm consultations, following up to encourage attendance and client engagement. • Assist with the onboarding process by providing clear information and guidance. • Maintain organized records, calendars, and communication logs. • Support the team with light administrative tasks as needed. Qualifications: • Must have graduated high school, received a G.E.D. or equivalent • Proficient computer skills and knowledge of Microsoft Office • Has experience answering telephone calls and troubleshooting stressful situations • Displays impeccable interpersonal, time management, organizational, and customer service skills • At least one year of receptionist or administrative assistant, experience, or similar preferred What We’re Looking For: • A polished communicator. (Bilingual: English/Spanish is preferred). • Strong organizational skills and attention to detail. • Ability to stay calm, professional, and empathetic under pressure. • A natural people-person who builds trust quickly and is comfortable guiding clients toward next steps with confidence and clarity. About Company: At Advocate Family Law Group, we reduce the stress of divorce and child custody for people who value their families. We are a dedicated group of professionals who enjoy a positive work culture. Our employees are encouraged to continue to grow and learn, and set personal, professional, and financial goals. Sign-on bonus is offered in addition to the base salary. Employer-sponsored retirement savings plan (employer matches employee contributions). Health insurance.Flexible schedule.Paid time off and paid holiday leave.Wednesday Lunch on Us twice each month.A chance to make a meaningful difference in the lives of clients and their children. If you join us, you will be part of a wonderful team of people who work hard to get the job done right the first time and take pride in the work they do. You will be rewarded for your hard work.