Patient Access Representative
Patient Access Representative – Full-Time Position – Raleigh Location
Raleigh Orthopaedic is hiring a Patient Access Representative for our Centralized Call Center to schedule appointments for all of our clinic locations. Our Patient Access Team plays an integral role in providing excellent service to our patients.
Responsibilities:
- Manage a high volume of incoming appointment calls
- Schedule new and established patient appointments
- Deliver exceptional customer service to patients and team members
Preferred Experience:
- 2+ years of experience in a call center environment
- Background in a healthcare customer service role, ideally in a large medical office setting
- Strong communication and active listening skills with a professional phone presence
- Ability to thrive in a fast-paced, high-pressure environment
- Positive demeanor and commitment to excellent service
- Proficiency with technology and willingness to learn new systems
- Openness to providing feedback for process improvement initiatives
Benefits:
- Full medical, dental, and vision coverage with FSA and HSA options
- Retirement plan with employer contributions
- Company paid life insurance
- Paid Time Off program
Compensation:
- $16–$22 per hour, commensurate with experience
#INDADMIN
Recommended Jobs
Dishwasher $14/hr
Job Description Job Description Dishwashers for fast-paced kitchen Full Time & Part Time Responsibilities: Maintain sanitary condition of dishes, utensils, glasses, pots, pans, equipme…
Operations Manager
Job Description Job Description Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering seamless final mile, middle mile, warehousing, fulfillment, an…
Critical Care Nurse Practitioner - Emergency Medicine Clinical Evaluation Unit
Duke Emergency Medicine Observation Highlights: Observation Medicine at Its Best. Deliver focused, protocol-driven, top-of-scope care to patients who need short-term treatment, monitoring, and c…
Hair Salon Support Staff
Job Description Job Description Twisted Scizzors is currently looking for Front Desk Team members Currently looking for team members that can work nights and weekends. We are a very busy sa…
Change Lives as a Behavior Technician! - Charlotte, NC
About the Lighthouse Lighthouse is a specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower t…
Family / Internal Medicine Physician / Outpatient / VISA Sponsorship
Job Description Job Description Immediate need for a BE/BC Family Practice/Internal Medicine Provider (MD or DO) to join an Outpatient clinic. Most details on the table for discussion So…
DISHWASHER
Description Landscapes Golf Management and Contentment Golf Club are dedicated and reliable Dishwashers to join our team. This is an excellent opportunity for individuals who enjoy working in…
Medical Assistant
Company Overview Contentnea Health is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico co…
Director, Commercial Finance - Clinical Trials Division
JOB DESCRIPTION Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Director, Commercial Finance – Clinical Trials Division is a strategic fina…
Cook
We have an extraordinary opportunity for an experienced Line Cook to join our talented team. We offer flexible hours and can accommodate people looking for full or part time employment. Payroll is pro…