Desktop Deployment Technician
Job Description
Job Description
Position : Desktop Deployment Technician
Location : Charlotte, NC 28208
Duration : 6-month contract
Pay Rate : $19/hr - $22/hr
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Required Skills & Experience
- 2- 3 years’ experience supporting enterprise level end user services, specifically hardware and software troubleshooting
- 2-3 years’ experience with enterprise level SCCM deployments, patching, and imaging for laptops and mobile devices
- Excellent in-person communication skills
Nice to Have Skills & Experience
- Previous hardware refresh project experience
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Job Description
Insight Global is looking for a Desktop Support Technician to facilitate the refresh of hardware (laptops & mobile devices) to bring equipment current with hardware standards and security policies. This person will be directly responsible for reimaging existing laptops and mobile devices, as well as deploying new laptops and desktops (and accompanying peripherals) for end users.
This role requires experience with larger scale deployments of Windows 10/11 computers, all Dell computers. They will be directly facing end users (customers) who may not be technical.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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