Business Services Administrator

The City of Asheville
Asheville, NC

:

Summary

About Our Opportunity The City of Asheville is seeking qualified applicants for the position of Business Services Administrator within the Planning and Urban Design Department. The purpose of this position is to provide a variety of complex administrative and/or technical program assistance work to support departmental programs and activities. This position will also provide primary departmental assistance of budget management using the City's software programs. This position plays a key role in managing important internal and external relationships and is expected to actively contribute ideas and project management for special projects.

  • What you'll be doing:
    • Utilizes City software for entering contracts, processing invoices and Purchase cards, and processing payroll.
    • Performs a variety of tasks to assist management and the overall department in day-to-day administrative functions of the department.
    • Processes documentation pertaining to budget, personnel, or general financial management: assists with budget preparation and process improvement; provides budgetary input and assists in forecasting revenue/expenditures; analyzes data and generates budget presentations and reports for executive level staff to assist with strategic planning and process improvement for department or assigned division; conducts additional research as needed; monitors expenditures to ensure compliance with approved budget; reconciles payable records with Finance Department records; maintains current balances for accounts; and maintains departmental petty cash funds.
    • May serve as an administrative point of contact and public meeting technical support for City Boards and Commissions as required.
    • Processes a variety of documentation associated with department operations within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; manages database, such as updating and linking information; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records; and retains or destroys documentation in accordance with record retention rules, regulations, laws, and ordinances.
    • Performs data entry functions by keying data into computer system; enters payroll; enters, retrieves, reviews, or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; and develops databases and computerized reports.
    • Supplemental Functions:
      • Performs other similar duties as required.
  • Benefits:
    • Full Time Exempt Position with access to full suite of Benefits offered by the City of Asheville including Medical, Dental, and Life insurance options.
    • Enrollment in both North Carolina State Pension and North Carolina 401K retirement programs with company matching.

About you:

  • What you Bring:

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered :

Education requirements:
  • Associate degree in Accounting, Communications, Business, or a related field required; supplemented by five years of experience in area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required : Depending on area of assignment, may be required to possess and maintain Notary Public certification. Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position. Applicants with equivalent experience and/or education may be considered

Persons of all genders and races are encouraged to apply.

Other things to know: - Work Schedule: Monday - Friday, 8:30 AM - 5:00 PM (37.5 hours per week). Flexible/Hybrid schedules may be available.
  • Salary Range: $46,593.56 to $51,252.92 per year. Starting rate commensurate with experience.

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer.

Knowledge:

  • Advanced knowledge of procedures and practices to analyze and resolve unusual or difficult problems.
Skills and Abilities:
  • Ability to read and understand basic workplace data, such as simple forms, tables, graphs, schedules, etc.
  • Ability to conduct research of existing, internal policies and procedures
  • Ability to compile data into a formal report or recommendation shared with others and often verbally presented.
  • Ability to think creatively in all areas for the purpose of increasing efficiency and effectiveness.
  • Ability to communicate in a manner that is clear, effective, impactful, and skilled in spoken and written form.
  • Ability to research program documents and narrative materials and develop reports from information gathered.
  • Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.
  • Ability to develop and maintain effective working relationships as required by work assignments.
  • Ability to work independently with limited supervision.
  • Ability to analyze and interpret policy and procedural guidelines and to apply this understanding to tasks.
  • Ability to manage professional relationships so they stay positive, effective, and fruitful for all concerned.
  • Excellent customer service skills in serving both departmental employees and the public.
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements:Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors:Essential functions are regularly performed without exposure to adverse environmental conditions. The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Posted 2026-03-30

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