Car Wash Membership Sales Associate

Job Description

Job Description

Join Our Team as an EDGE-ucator at EDGE Express Car Wash!

Are you a commission-driven salesperson who thrives on member conversions and leaderboards? We’re hiring pay station closers to grow our membership base—bring your proven sales record and we’ll reward you with uncapped bonuses!

Job Title: EDGE-ucator (Pay Station Sales Pro)

At EDGE Express Car Wash, we believe in rewarding hard work and supporting your personal and professional growth. Here’s what we offer:

• Bonus Opportunities: Earn bi-weekly commissions and employee-of-the-month bonuses!
• Flexible Scheduling: Our managers will work with you to create a schedule that fits your lifestyle while meeting the needs of the location.
• Work Environment: A fun, team-oriented atmosphere where your contributions are valued.
• Perks and Freebies: Enjoy free car washes and FREE telehealth services for all team members.
• Health Benefits: Access to dental, vision, disability, accident, and life insurance, regardless of full-time or part-time status.
• Medical Benefits: Medical insurance for full-time team members.
• Pet Insurance and Discounts : Get coverage and discounts for your fur-friends for as low as $11.75 per month!
• Retirement Savings: 401(k) with company match to help you plan for the future.
• Paid Time Off: Enjoy at least two weeks of paid time off each year, including vacation days and sick leave, to recharge and focus on what matters most to you.
• Extra Support: Free legal assistance services for all team members.
• Career Growth: Opportunities for advancement and hands-on training to develop your skills.
• 24/7 Support: Direct access to regional managers, HR, and marketing for continuous guidance and support.

The Position:
As an EDGE-ucator, you’ll be the driving force behind our membership sales at the pay station. Your primary focus is converting customers into members—using proven sales techniques to highlight value, overcome objections, and hit daily targets. You’ll also deliver exceptional service by greeting customers warmly, recommending tailored wash packages, and resolving concerns with solutions that retain business.

Your Mission:

1. Close Memberships Daily (80% of Your Role):
   • Convert 1 in 5 customers to members at the pay station.
   • Master rebuttals to objections (“What if I told you this pays for itself in 2 washes?”).
   • Train teammates using role-play drills (for $16.50+ tiers).
2. Deliver Service That Sells: Turn complaints into upgrades (“Let’s comp a wash and get you into our Unlimited Plan!”).
3. Keep the Line Hustling: Balance sales with directing traffic (outdoors in all weather).

Job Responsibilities:

• Achieve 10% membership conversion by warmly welcoming customers, assessing their vehicle’s needs, and confidently recommending memberships as the best value.
• Deliver exceptional service by making every interaction efficient, friendly, and sales-focused—turn casual conversations into membership opportunities.
• Actively sell by promoting memberships first, then upselling wash plans and add-ons (wheel shine, interior refreshers) to maximize every transaction.
• Spot revenue opportunities—propose membership upgrades or limited-time bundles to boost average ticket value.
• Partner with teammates to share winning sales tactics and maintain a high-energy, goal-driven environment.
• Resolve membership inquiries and issues with a focus on retention (e.g., “Let’s find a plan that works for you”).
• Execute opening/closing duties with attention to detail , ensuring the pay station is sales-ready at all times.

Requirements:

• Proven sales closer with 6+ months of experience in retail, hospitality, or membership-based sales – must demonstrate ability to meet/exceed targets.
• Natural relationship-builder who can engage customers within seconds and overcome objections with confidence.
• Goal-driven mindset – obsessed with hitting daily 10% membership conversion targets and leaderboard rankings.
• High-energy personality thrives in fast-paced environments and motivates teammates through sales momentum.

Preferred Qualifications:

• 1+ years commission-based sales experience (retail, telecom, gym memberships etc.)
• Track record of achieving top 20% performance in sales metrics
• Bilingual skills (Spanish/English) to serve diverse customer base

Physical Demands:

• Working outdoors, including the summer heat and the winter cold.
• Standing for long periods at one time. There's no chairs on the lot!
• Quickly assisting customers by jogging/running.
• Lifting, pushing or pulling 40lbs or more.

Join our dynamic team and take your sales skills to the EDGE while delivering unparalleled customer service!

Apply today and become part of a growing business that values your contributions and supports your success!

EDGE Express Car Wash is an equal opportunity employer.