Phlebotomy - Team Lead

Lighthouse Lab Services
Cary, NC

Lighthouse Lab Services is proud to partner with a leading healthcare organization to recruit an experienced Phlebotomy Team Lead. This is an excellent opportunity for a skilled phlebotomy professional to step into a leadership role, support high-quality patient care, and contribute to a well-respected clinical laboratory team. If you're passionate about mentorship, workflow coordination, and delivering exceptional service, we’d love to connect with you.

Position: Phlebotomist, Team Leader
Schedule: 1:00 PM–9:00 PM, rotating every 3rd weekend (day shift, 6:00 AM start)
Call: One full week of call every 3rd week

Overview:
This opportunity is ideal for an experienced phlebotomist or specimen processing professional who is ready to step into a leadership role. As the Team Leader, you’ll help guide daily operations across phlebotomy and specimen processing, ensuring high-quality service, efficient workflow, and exceptional patient care. You’ll serve as a resource for staff, support training and development, and maintain a smooth, organized environment that supports high-volume clinical operations.

What You’ll Do
Training & Development

  • Train, coach, and mentor new team members on processes, policies, and technical responsibilities.

  • Maintain and update training records to ensure compliance with laboratory and accrediting standards.

Customer Service

  • Provide prompt, professional support to patients, staff, and clinical partners.

  • Address concerns and resolve issues quickly to support a positive patient and staff experience.

Daily Coordination of Work

  • Oversee day-to-day workflow and ensure adequate staffing for all shifts.

  • Assist with scheduling, timekeeping review, and workload distribution.

Troubleshooting

  • Investigate and resolve specimen or order-related discrepancies.

  • Utilize multiple LIS/EHR systems to validate and supplement patient data.

Specimen Collection

  • Perform blood collection with proper technique and positive patient identification.

  • Meet test-specific timelines to maintain specimen integrity.

Specimen Evaluation & Processing

  • Validate orders, evaluate specimen quality, and prepare samples for testing.

  • Ensure all specimens are accurately labeled and processed.

Inventory & Supply Management

  • Monitor supply levels, place orders, verify deliveries, and maintain documentation.

Collaborative Behaviors

  • Demonstrate professionalism, empathy, and respect in all interactions.

  • Support a positive team culture and uphold safety, accountability, and integrity.

  • Communicate clearly, professionally, and proactively with staff and clinical partners.

  • Engage in continuous improvement efforts, streamline workflows, and help reduce waste.

Qualifications

  • High school diploma or equivalent required.

  • 2 years of experience in phlebotomy and specimen processing required.

  • Experience in a multi-hospital or complex healthcare environment preferred.

  • Phlebotomy certification required within 6 months of hire.

About us:

At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 18 years of proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.

It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities.

If at any time during the application process, you need an accommodation, please contact [email protected] for assistance.

Lighthouse Lab Services | 844-974-1929 | lighthouselabservices.com

#LLS2

Posted 2025-11-20

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