Event and Race Coordinator

Job Description

Job Description

Event and Race Coordinator at the Whitewater Center (Whitewater) is responsible for the coordination of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event and Race Coordinator is a full-time, on-site, benefits-eligible position and reports directly to the Event and Race Manager.

Responsibilities

• Manage the planning and execution of all public events, ensuring smooth operations and exceptional guest experiences.
• Collaborate with multiple departments to coordinate logistics, resources, and timelines for events.
• Support in training and scheduling of hourly employees to ensure adequate staffing for events.
• Conduct vendor outreach and maintain strong relationships with partners.
• Create engaging event programming that appeals to the target audience and aligns with company objectives.
• Oversee race operations including packet pick-ups, trail marking, venue layouts and timing software management.
• Manage event webpages, update content regularly, and ensure accurate information is available to guests.
• Actively participate and engage with the running/climbing/biking community in greater Charlotte to stay informed about trends and preferences.
• Handle guest communication promptly and professionally, addressing emails, feedback, and concerns.
• Aid in database management, including data entry, organization, and maintenance of event-related information.
• Perform other duties as assigned by management to support the overall success of the organization.

Requirements

• A Bachelor’s Degree.
• Able to work well under pressure and make decisions independently.
• Resourceful, taking a solution-focused approach to conflict resolution.
• Outgoing, friendly, confident candidates with excellent communication skills.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 60 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Health, Dental, Vision, FSA
• 401(k)
• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals

Overview of Department

The Events Department professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.