Luxury Automotive Service Advisors (Charlotte)
Luxury Automotive Service Advisor
$80,000 - $150,000+ a Year
High-traffic, State-of-the-art Facility
Previous Service Advisor Experience in a Dealership or Shop, OR Relevant Experience in Auto Sales or Technician Roles Preferred.
A busy, well-established luxury dealership in the Charlotte market is seeking a professional, customer-focused Automotive Service Advisor to join our growing team. If you’re experienced, efficient, and skilled at building lasting relationships, this is the type of environment where your expertise will be valued and rewarded.
Key Responsibilities:
- Greet service customers and walk them through the repair process
- Write accurate repair orders and provide clear estimates
- Coordinate with technicians to ensure timely completion of work
- Keep customers informed and build long-term trust
- Maintain strong CSI through professional, honest communication
- Work efficiently in a team-focused environment
Qualifications/Requirements:
- Previous Service Advisor experience preferred (automotive, RV, Powersports, or Marine)
- OR relevant experience in automotive sales or technician roles and a strong desire to transition
- Luxury / high-line experience
- Strong people skills - you know how to build rapport and keep customers coming back
- Organized, detail-oriented, and great under pressure
- Familiar with DMS platforms (CDK, Reynolds, DealerTrack, etc.)
- Valid driver’s license and a clean driving record
- Someone who wants to stay long-term and be part of a stable, respected team
Benefits:
- $80,000 - $150,000+ a year
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