General Manager

Overview

Summary: Manages all functions of the restaurant to ensure customer service and high quality products are delivered and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world class customer service while maintaining a clean and organized shift.

Location

5410 Page Rd, Durham, NC 27703, USA

Responsibilities

• Manages a staff of 3 Assistant Managers and approximately 3-50 employees in excess of 50 hours of labor each week.
• Assigns, oversees and evaluates work for compliance.
• Manage hiring, training, evaluating, discipline and termination of employees.
• Provides on the job training for new employees.
• Delegates and is responsible for the ordering receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Assists in the supervision, preparation, sales and service of food.
• Forecasts food items by estimation what amount of each food item will be consumed per shift.
• Supervises food preparation and service operations while on duty.
• Assists shoppers during rush periods to ensure the maintenance of restaurant efficiency.
• Assists shoppers with greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness.
• Ensures that every customer receives world class customer service.
• Routes deliveries and supervises drivers to maximize delivery business and speed.
• Completes daily food preparations (opening procedures, meat and vegetables slicing, bread production).
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily, weekly and period paperwork with accuracy.
• Controls inventory by using weekly inventory system and maintain regular inventory ordering schedules.
• Conducts Weekly Manager meetings.
• Audits systems and procedures as well as shift ending paperwork.
• Completes preventative maintenance and upkeep on stores equipment and supplies.
• Performs other related duties as required.
• Responsible for 100% of the cash drawers during the shift.
• Manages deposits and change orders per Deposit Operating Procedure.

Knowledge, Skills, Abilities & Work Environment

• Must be able to speak, read and write the English language fluently and clearly.
• Must have strong math abilities in addition, subtraction, fractions, and percentages.
• Understand use of personal computer of various software such as Excel and Word.
• Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.

Company Introduction

This Franchisee is an affiliate of several entities which independently own and operate Jimmy John’s Sandwiches franchise locations. Our company is based in Illinois, operating 90+ Jimmy John’s stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John’s Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our employees.