Customer Service Representative - State Farm Agent Team Member

Roger O'Connell - State Farm Agent
North Carolina

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development
  • Vision insurance
  • Relocation bonus
  • Tuition assistance
ABOUT OUR AGENCY:
Were in our 23rd year serving the Davidson community and proudly support customers across North Carolina, South Carolina, and Tennessee. Our team of 11 dedicated professionals is focused on delivering a world-class customer experience and truly caring for the people we serve.

We treat our team members like family and provide the training, systems, and support needed to build a successful career in our agency. There are real opportunities for advancement, and we take pride in helping our team grow both professionally and personally.

For our team, we offer a full benefits package that includes medical, vision, and dental coverage, life insurance, a 401(k) match, and bonus opportunities. If youre looking for a supportive, growth-oriented environment where you can build a long-term career, this could be the right place for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Roger O'Connell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Posted 2026-03-27

Recommended Jobs

Sales Representative

Micael A Grant - State Farm Agency
Charlotte, NC

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic profes…

View Details
Posted 2026-02-27

Mobile Crane Operator

Bendel Tank & Heat Exchanger
Charlotte, NC

Job Description Job Description Job Title: Mobile Crane Operator Location: Charlotte, NC Company Overview: Bendel Tank and Heat Exchanger, LLC, a division of TransTech Group, LLC is a …

View Details
Posted 2026-04-11

Rental Coordinator

Industrial Battery & Charger, Inc
Charlotte, NC

Job Description Job Description Are you organized, customer-focused, and good at keeping multiple moving parts on track? We are looking for a Rental Coordinator to join our team and play an impor…

View Details
Posted 2026-06-05

Night Manager - Greensboro/ Winston / High Point

City Wide Facility Solutions
Greensboro, NC

Job Description Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you…

View Details
Posted 2026-04-05

Quality Lab Associate I - Environmental Monitoring (7pm-7am)

Baxter International Inc
Marion, NC

This is where  your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding be…

View Details
Posted 2026-06-15