Director of QA and Staff Development (Must hold RN License)

August Healthcare at Wilmington
Wilmington, NC

Job Description

Job Description

Director of Quality Assurance & Staff Development

Full-Time | Exempt | Leadership Role

We are seeking an experienced and detail-oriented Director of Quality Assurance & Staff Development to lead the facility’s Quality Assessment and Assurance (QAA/QAPI) program and oversee staff education and development. This role is critical to regulatory compliance, survey readiness, risk reduction, and continuous improvement across all departments.

This position is ideal for a healthcare leader who is analytical, organized, and committed to building strong systems and well-trained teams.

Responsibilities

• Plan, develop, and direct the facility’s Quality Assurance and Performance Improvement (QAPI) program
• Chair and lead the Quality Assessment & Assurance Committee
• Track, analyze, and trend quality indicators, audits, incidents, and outcomes
• Develop and implement corrective action plans for identified deficiencies
• Support survey readiness, surveys, and plans of correction
• Coordinate and oversee staff education, orientation, and ongoing in-service training
• Maintain training records and compliance documentation
• Partner with leadership to identify risk areas and improvement opportunities
• Assist with policy review, regulatory updates, and compliance monitoring
• Participate in facility surveys, audits, and inspections
• Prepare and present written and verbal quality reports to Administration

Qualifications

• Licensed RN preferred or equivalent healthcare leadership experience
• Prior quality assurance, staff development, or regulatory experience preferred
• Strong knowledge of long-term care regulations and survey processes
• Excellent analytical, organizational, and documentation skills
• Ability to lead committees, training programs, and performance improvement initiatives
• Strong communication skills and attention to detail

Physical Requirements

• Office and facility-based work
• Standing, walking, and moving throughout the facility as needed
• Exposure to clinical environments and healthcare settings
Reasonable accommodations may be provided.

Why Join Us

• Leadership role focused on quality, safety, and compliance
• Opportunity to drive measurable improvements in care outcomes
• Collaborative leadership environment
• Purpose-driven work with organizational impact

Apply today to help lead quality improvement, staff development, and regulatory excellence.

Posted 2026-08-14

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