Front Desk Agent

Best Western Lumberton
Lumberton, NC

Job Description

Job Description

Benefits/Perks

  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities:
  • Monitor the maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications :
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds

Posted 2025-09-28

Recommended Jobs

Part-Time Dermatology Position in Outer Banks North Carolina - 100K Sign-On

Enterprise Medical Recruiting
North Carolina

Join our friendly team and professional work environment in providing cutting-edge treatments to our patients at our Outer Banks, North Carolina Dermatology practice. Practice: ~ Part-Time sch…

View Details
Posted 2025-11-07

Lead Software Engineer - Full Stack

Capital One
Wilmington, NC

Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) Are you looking for a challenging role that includes the convenie…

View Details
Posted 2025-11-14

Project Manager

Lane Valente Industries
Raleigh, NC

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technician…

View Details
Posted 2025-10-24

Senior Estimator

CameronCraigGroup
Cary, NC

Summary/Objective The Senior Estimator develops project estimates and schedules for civil construction projects ($2M-$40M), interprets contract requirements, and mentors junior team members. Exper…

View Details
Posted 2025-10-23

Heart Failure Cardiologist - Expanding Cardiology Program near Raleigh!

Enterprise Medical Recruiting
North Carolina

Seeking a Heart Failure Cardiologist to join an expanding Heart & Vascular Center. Excellent opportunity to join a growing cardiology program and 520+ bed academic medical center conveniently locat…

View Details
Posted 2025-11-07

Personal Care Aide

Asbury Communities
Wilmington, NC

You Belong at Asbury!  Starting at $17.00 per hour. Night Shift - 7:00pm - 7:30am positions available, requires working every other weekend, rotating holiday schedule. Discover why Ivy Ga…

View Details
Posted 2025-10-21

Validation Engineer (Wilson, NC, US, 27893)

Reckitt
Wilson, NC

Validation Engineer (Wilson, NC, US, 27893) We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and …

View Details
Posted 2025-10-30

Neurologist - J1

NP Now
Raleigh, NC

Community Hospital System seeking a Neurologist for Goldsboro, NC! (50mins from Raleigh) Stable and Supportive Healthcare System! Contact: Raymond Stiles (843-574-8233) [email protected]

View Details
Posted 2025-07-27

General Dermatology within 1-Hour of Raleigh, NC - $100K Sign-On

Enterprise Medical Recruiting
North Carolina

A well-respected practice within an hour of Raleigh is looking to add a Dermatologist to their growing team. Join a seasoned Dermatologist, 3 PAs, and 1 Aesthetician. The group will consider experien…

View Details
Posted 2025-11-07

Experience the Heart of Labor & Delivery in Charlotte!

NurseRecruiter
Charlotte, NC

RN Labor and Delivery job in Charlotte, NC Step into the vibrant heart of Charlotte, where the bustling energy of city life meets the intimate setting of Labor and Delivery nursing. Picture yourself …

View Details
Posted 2025-07-30