Senior People & Culture Operations Partner
- Manages the Human Resources Information System (HRIS), approval flows in Workday (excluding compensation and grade changes)
- Schedules and delivers training to managers, teams, and employees on HRIS functionality, ensuring awareness of the system capabilities and available reports
- Identifies opportunities for improvements to streamline processes, save time, and provide a smooth process for improved internal customer service
- Takes initiative to meet the needs of internal customers; performs ad-hoc reporting
- Serves as primary point of contact for PNC inquiries, including policy and process, from all employees, managers and leaders, ensuring timely and right-first-time support
- Provides feedback on policies to managers and Human Resources Business Partners (HRBPs); drives policy adoption, awareness and compliance through communication and training; initiates training and education for areas driving common questions
- Organizes onboarding activities and facilitates New Hire Orientation, ensuring all coordination and administration is completed for Day 1 readiness
- Conducts exit interviews, synthesizes trends, and provides actionable feedback to HRBPs
- Monitors and manages the HR intranet, ensuring the content is current, accurate and engaging
- Partners with the Global Mobility team on visas and employee agreements; ensures paperwork is compliant
- Contributes to and owns benefits and ad-hoc projects across PNC
- Assists with leave of absence administration, as needed
- Partners with Business Partners on succession planning activities
- Arranges site-specific training in adherence to Environmental Health and Safety (EHS) / good manufacturing practice (GMP) policy as well as manages the logistics, including the sourcing of providers
- Raises requisitions and reconciliations of invoices in SAP
- Ensures all HR & organizational development (OD) systems are maintained
- Performs other duties as assigned
- Working knowledge of employment law and ability to understand and interpret existing policies
- Strong presentation skills
- Customer-service mindset; effective written and verbal communication
- Excellent attention to detail and accuracy in data entry and documentation in a fast-paced environment
- Strong organization, time-management, and follow-through
- Ability to handle confidential information appropriately and follow standard operating procedures
- Ability to collaborate cross functionally, manage meetings, and provide high-quality feedback effectively
- High School Diploma or Equivalent with 9 years of applicable industry experience OR
- Associate's degree with 7 years of applicable industry experience OR
- Bachelor's degree with 5 years of applicable industry experience OR
- Master's degree with 3 years of applicable industry experience
- Experience working in a GMP environment
- Experience working with an HRIS, preferably Workday
- Human resources certification (SHRM, PHR)
- Ability to stand for prolonged periods of time. Yes 60 frequency/minutes
- Ability to sit for prolonged periods of time. Yes 60 frequency/minutes
- Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers. Yes
- Ability to operate machinery and/or power tools. Yes
- Ability to conduct work that includes moving objects up to X pounds. Yes 10 lbs.
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