Bilingual Customer Care Representative Winston Salem

• Are you energetic, enthusiastic with an engaging personality?
• Are you driven to deliver effective results while providing excellent customer service?
• Do you have extraordinary communication skills?

• Early access to earned wages via PayActiv
  • Access to 50% of earned wages up to $500 per pay period
• Full-time, non-seasonal
• Paid training
• Advancement opportunities (management training program)
• Employee discounts
• ExtensiveBenefits Package
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • 401(k) Investments

• Process credit card payments over the phone or via Storefront for new and existing customers.
• Provide excellent care
• Assist with any customer issues
• Document any phone calls and actions in the data base.
• Perform opening and closing duties of Storefront lobby.
• Maintain concentration and focus in order to meet performance goals.
• Maintain good working relationship with assigned supervisors and coworkers.
• Have computer technology savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone

• 18 years or older
• High School Diploma or GED
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions.
• Superb attendance, so you can be there when our customers need us.

We believe in equal access to opportunity.

Our team is like the world we live in. Our people come from all different backgrounds, races, genders and orientations and we love it all. We pride ourselves on being inclusive, welcoming and delivering on the promise of equity. We're proudly an Equal Opportunity Employer - making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.