Head of Sales Enablement and Learning
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Job Description What you'll lead: Methodology and Operating Model
- Define the multi-year enablement and capability enhancement plans aligned to our go-to-market goals and growth ambitions
- Orchestrate a global team without authority (no direct reports, currently)
- Establish governance for content, certification, and field readiness across regions
- Onboarding and continuous learning
- Design role-based onboarding paths with time-to-productivity targets and measurable milestones.
- Create continuous learning programs on CDMO offerings, modalities (e.g., mAbs, microbial, advanced therapies), GxP content, pricing/contracting, negotiation, and executive selling
- Potentially implement certification and re-certification standards for skills, product/technical knowledge, and compliance
- Sales methodology, process, and support tools (working closely with others in CommEx)
- Select and operationalize a sales methodology (e.g., MEDDICC/Challenger/SPIN/MH)
- Run the enablement tech stack (e.g., LMS, conversation intelligence, sales engagement, content repository) and drive adoption
- Work with CommEx to embed new learning processes and capabilities in CRM
- Build scalable playbooks, frameworks, proposal libraries, and case studies in partnership with marketing and technical teams
- Ensure technical rigor while keeping messaging clear, customer-centric, and outcome-oriented
- Stand up a structured "field feedback" loop to continuously improve materials and positioning
- Field readiness and cadence assessment
- Lead sales kickoffs, global bootcamps, QBR enablement, and manager coaching programs
- Act as a coach / sounding board for account managers, commercial leaders, and project managers
- Define metrics for enablement effectiveness (e.g., executive coverage /affinity, quota attainment, win rates, sales cycle, content usage, certification completion, etc.).
- Apply adult learning science and Kirkpatrick/ROI frameworks to evaluate and iterate programs
- Own budget, vendor selection, and partner management
- You are a senior enablement leader who has scaled programs globally in complex B2B environments, ideally in life sciences, biotech, CDMO, healthcare technology, or enterprise software with highly technical solutions
- You combine strategic vision with operational rigor and are comfortable moving from executive forums to hands-on program delivery
- You bring a collaborative, cross-functional mindset and can influence without authority across commercial, technical, legal, human resources, and finance
- You embrace a data-driven, experimentation-oriented approach and can show measurable impact on commercial outcomes
- 10-15+ years of experience in sales enablement, commercial excellence, executive commercial training, or sales coaching
- Proven success enabling enterprise/consultative sales cycles with multiple stakeholders and long deal durations
- Experience in or exposure to biopharma services, CDMO, GxP environments, or complex technical solutions is preferred
- Bachelor's degree required, advanced degree a plus.
- Sales enablement leadership
- Strategy design, operating model build-out, and global team leadership.
- Sales methodology selection and implementation; manager enablement and coaching.
- Systems and data
- Extensive familiarity with CRM (Salesforce preferred), content platforms (e.g., Seismic/Highspot/ShowPad), LMS (e.g., Docebo/Cornerstone/etc.), conversation intelligence (e.g., Gong/Chorus, etc.), analytics familiarity (Power BI/Tableau, etc.), and other sales engagement tools.
- Ability to translate insights into behavior change and performance improvement
- Instructional design and training
- Role-based curricula, microlearning, experiential learning, and workshop facilitation.
- Kirkpatrick evaluation model, competency mapping, and certification programs.
- Commercial Operations and Process
- Forecasting, pipeline governance, stage design, MEDDICC-style qualification, executive deal reviews.
- Strong program/project management (OKRs, Agile, or PMP/Prince2 methodologies).
- Market and compliance awareness
- Understanding of biopharma development and manufacturing services, tech transfer, quality expectations, and regulatory context.
- Executive communication skills
- Exceptional written and verbal communication; clear executive storytelling and technical simplification.
- Ability to create high-quality enablement assets and deliver engaging live/virtual sessions
- Familiarity with pricing/contracting dynamics, RFP/RFQ processes, and enterprise procurement, is a plus
- Strategic, systems-level thinker who can also execute with urgency and precision
- Builder's mindset: Resourceful, hands-on, and comfortable with ambiguity and change
- High integrity, discretion, and professionalism; trusted partner to senior leadership, commercial frontline, and marketing teams
- Customer- and outcome-focused; empathetic to seller realities and buyer decision journeys
- Inclusive, collaborative leader who develops talent and fosters a feedback-rich culture
- Data-driven, experimental, and continuously improving; celebrates wins and learns fast
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