Junior Customer Success Representative

Maplewood Marketing Inc
Concord, NC

We are seeking a Junior Customer Success Representative for one of the leading promotional advertising and sales firms in the area. Our company's focus on customer service is unparalleled and our unique customer service based approach to marketing has dramatically increased client revenue. Due to this rapid expansion, our company is in immediate need of a Junior Customer Success Representative who can bring their A-game to the customer service and marketing campaigns.

The Goals Are Simple for the Junior Customer Success Representative : Every consumer must benefit from our client’s promotions, each one of their clients must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge for the Junior Customer Success Representative : Our firm is continuously expanding our client base as well as the number of territories covered on a National scale. The current client base is extremely diverse and these growing marketing campaigns are in need of a customer service professional who can work on-site at the promotional campaigns providing direct customer and client support through promotional techniques.

The Position: The Junior Customer Success Representative will work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing in a diverse individual who has an array of expertise, skills, and potential, senior management is able to create progressive promotional event solutions for clients.

Join a company that invests in its employees and truly wants YOU to succeed!

The Junior Customer Success Representative position currently open is an entry-level position, with no ceiling on the opportunity for growth. All managers are required, regardless of past experience, to train at an entry-level prior to taking on management responsibilities. Our company provides full training to help you succeed in every area of the marketing and customer service industries.

Benefits of the Junior Customer Success Representative:

  • Comprehensive training by a national manager
  • Opportunity for community and charity involvement
  • Flexible scheduling
  • Entry-level position with numerous advancement opportunities

Qualifications for the Junior Customer Success Representative:

  • Experience in customer service, sales, and associated fields
  • Ability to adapt to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Leadership skills
  • Ability to meet or exceed sales goals
Posted 2025-09-22

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