Service Tech - Level 1

Job Description

Job Description

Description:

Pay: $21.00 - $30.00 per hour

Job description:

Service Tech Level 1

Want to work with your hands, not behind a desk? Good. We’re looking for someone like you.

NC Trailers is looking for a Service Tech Level 1. This role involves unloading and repairing trailers, ordering and selling parts, and hooking up trailers for customers. We want someone that thrives in the kind of work that makes most people quit—heat, cold, muddy boots, and greasy hands. If you're the type who shows up early and feels real satisfaction from a hard day’s work, this is the place for you.

We guarantee our customers quality work, done on time and on budget. That means we need tough, active, solution-minded people who take pride in doing things the right way the first time. If this sounds like you, let’s talk—Apply Now!

Reports To: Operations Manager

Primary Job Responsibilities:

Fix and Maintain Trailers

Talk with customers about their repair needs and create service repair orders.

Do repairs like wiring, welding, brakes, bearings, and accessory installs

Change tires using a machine

Move trailers with a truck or tractor

Do small repairs and maintenance on shop equipment (golf carts, forklifts, tractors, trucks)

Work in Parts

Keep track of inventory and reorder parts

Receive deliveries and stock shelves

Help customers in person and on the phone

Ship parts to customers

Help on the Lot

Unload, assemble, and park new trailers

Keep the lot organized

Hook up trailers to customer vehicles and check safety

Talk with customers about safety and accessories

Install accessories when needed

What you need:

A valid driver’s license

Know how to use power tools and hand tools

Can stand, bend, lift 50 lbs all day

Able to work Saturdays

Can do basic math (add, subtract, multiply, divide)

Can write clearly

Quick to learn new skills

Preferred Skills - not required

Experience fixing RVs, trailers, or trucks

Welding and fabrication

Electrical repair

Hydraulic repair

Hitch installs

Truck bed installs

Forklift or tractor experience

Plumbing or brake repair

Truck accessory installation

Basic plumbing repair

Axle & brake repair

Hooking up and backing a trailer

Changing a tire with a tire changing machine

What It Takes To Succeed at NC Trailers

Stay Active – Don’t wait. Pick up the phone or grab a wrench and get to work.

Stay Tuff – Weather, deadlines, and breakdowns won’t stop you.

Be the Solution – Got a challenge? Good! Help out, step up and fix it.

Grow –Learn new skills and teach others what you know.

Results Matter

Parts Sales

Billed Service Labor

Following the process

Attendance and punctuality

Store Hours: Monday - Friday: 9:00-5:30, Saturday: 9:00-2:00

Work Hours:

Monday-Friday: 8:15am-6:00pm

Saturday: 8:15am-3:00pm

Off work every Sunday

Off work one day during the week

Hours may vary depending on training and delivery schedules

Benefits:

Health Insurance

Company-paid holidays

Paid time off

401(k) plan + Employer match on up to 5% of employee contribution

Performance Bonuses

About Us: Family-owned since 1996. We’ve sold and serviced over 10,000 trailers. We’re the #1-rated trailer dealer in the Carolinas. We sell trailers, truck beds, parts, and accessories. We service everything we sell plus boat trailers, campers, RV’s and horse trailers. We serve customers from Greensboro, Thomasville, High Point, Winston-Salem, Asheboro, Lexington, and beyond.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

Application Question(s):

Can you lift up to 50 pounds?

Are you able to work Saturdays?

What experience do you have with wiring, welding, brakes, bearings, and accessory installs?

Work Location: In person