Regional Account Manager (Mid-Atlantic Region)
- Form a strategic partnership with each Member in the region and understand the unique benefits and challenges of their businesses. Provide retail, marketing, financial and operation consultation to each Member.
- Advise Members of all services and programs available for their use and explain how each service and program will benefit their business.
- Assimilate new Members to the program and their region, assisting with their opening and providing personalized training on our programs.
- Through ongoing relationships with each Member, collect pertinent information such as sales volume; percent of retail, builder, commercial business; percent of hard and soft surface business; product lines represented; participation in advertising, training, and national programs; and financial or profit and loss statements.
- Support our Company mission statement of developing and establishing meaningful relationships through a culture of mutual trust by communicating regularly with Members and keeping them updated and engaged.
- 3-5 years’ experience in retail sales or customer service.
- Exceptional communication, collaboration and follow up skills.
- Excellent software skills including Word, Excel, Microsoft Office, and CRM systems.
- Comfort doing web-based research and using common social media channels.
- Ability to learn and absorb new information quickly.
- Flooring industry experience? Brownie points!
- Ability to travel at least once per month; additional travel may also occur including initial training in the Manchester, NH office.
- Currently reside in or around the Raleigh, NC or Baltimore, MD area of the United States.
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.
- We recognize YOU for your accomplishments and contributions through development, growth, and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
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