Front Desk Coordinator

Job Description

Job Description

We are looking for a detail-oriented and organized Front Desk Coordinator to support daily office operations in Huntersville, North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming environment, managing administrative tasks, and serving as a reliable point of contact for visitors and tenants. The role combines front desk coverage, mail and document coordination, and tenant support in a paper and packaging setting.

Responsibilities:
• Welcome guests, manage check-ins, notify internal contacts of arrivals, and guide visitors to the appropriate destination.
• Organize reservations for meeting, conference, and training spaces while helping ensure rooms are ready for use.
• Provide administrative assistance with document scanning, mailing assignments, and other general office support activities.
• Oversee incoming and outgoing mail, apply correct postage, and distribute correspondence, packages, and related materials throughout the office.
• Process fax communications by routing inbound documents and sending outbound transmissions as needed.
• Maintain and distribute records such as shipping documentation, order files, and facility-related paperwork upon request.
• Support tenants with administrative service requests, track billable activity, and keep related records current and accurate.
• Coordinate service requests for maintenance and IT needs, prepare welcome materials, collect security details, and issue access badges for tenants.
• Assist with lease administration by monitoring upcoming expirations, preparing renewal or termination documents as directed, and helping manage monthly tenant billing and payment follow-up.
• Keep conference room refreshments and office supplies stocked, and update tenant-facing displays and information listings as needed.• Previous experience in a front desk, receptionist, or administrative support role within an office environment.
• Ability to manage a multi-line phone system and handle inbound calls with professionalism and efficiency.
• Working knowledge of mail handling, shipping coordination, document scanning, and email correspondence.
• Strong organizational skills with the ability to manage multiple tasks, schedules, and service requests accurately.
• Comfortable interacting with visitors, tenants, and internal teams while providing responsive customer service.
• Proficiency with standard office software and administrative recordkeeping tools.
• High attention to detail when maintaining billing information, tenant records, and confidential documents.
• Availability to work a part-time schedule in Huntersville, North Carolina.