Install Service Technician

Job Description

Job Description

Salary:

Job Title: Install Service Technician
Job Type: Full-Time
Schedule: Monday Friday, typical work hours with potential for overtime, evenings, or weekends depending on project needs
Compensation: Based on experience, specific skills, certifications

About the Company
We are a rapidly expanding Building Material Distributor with showrooms and full-service distribution locations in Raleigh, Fayetteville and Sanford, North Carolina. Our focus is providing builders with a wide array of products and services, from design to installation and providing a one-stop shop for the needs of our residential and commercial builders. The company enjoys a strong balance sheet, financial and product portfolio, strength against competitors, and stands positioned very effectively in the marketplace. The executive team has a vision to transform the business, and that vision is in place and progressing very successfully.

Parks Building Solutions holds the following values: Integrity in all matters, Respect for all, Teamwork accountable always, and Innovation to lead our markets in new ideas and actions.

Position Purpose
The Install Service Technician is responsible for delivering, installing, servicing, and repairing a wide variety of building materials and products at customer locations. This includes windows, doors, siding, insulation, cabinetry, or similar items sold by the company. The technician ensures installations meet company standards, manufacturer specifications, and customer expectations.

Benefits:
Competitive salary commensurate with experience. Comprehensive health, dental, and vision insurance, Paid time off and holidays, Life insurance, Short Term and Long-Term Disability Coverage, Accident, Critical Illness and Hospital Coverage, Flexible Spending Account, and Retirement savings plan with company matching. Opportunities for professional development and advancement. A supportive and inclusive work environment fostering growth and innovation.

Duties and Responsibilities

Install and service building products according to company and manufacturer standards
Perform inspections, diagnostics, and repairs on previously installed materials
Interact with customers professionally on-site, ensuring satisfaction and addressing concerns
Read and interpret work orders, blueprints, and technical drawings
Load, transport, and unload materials safely using appropriate tools and equipment
Maintain accurate records of work performed, including materials used and time spent
Perform routine maintenance and upkeep of installation tools, equipment, and vehicles
Ensure job site cleanliness and safety before, during, and after installation
Follow all OSHA, company, and safety policies and procedures

Knowledges, Skills and Abilities
Installation practices for building materials such as windows, doors, siding, or cabinetry
Construction methods, tools, and safety regulations
Blueprint and schematic reading
Basic mechanical, electrical, and carpentry principles
Using power tools and hand tools safely and effectively
Measuring, cutting, and fitting materials with precision
Diagnosing product or installation issues and providing solutions
Operating company vehicles and lift equipment
Communicating clearly with team members, supervisors, and customers
Work independently with minimal supervision and as part of a team
Understand and follow verbal and written instructions
Manage time and tasks effectively to meet deadlines
Maintain a high level of professionalism in appearance and behavior
Adapt to changing work environments and job requirements
Safely lift, carry, and maneuver heavy materials and equipment
Must pass pre-employment drug test and random drug tests after hiring.

Education, Qualifications, Licensing Requirements
High school diploma. GED, or equivalent.
Valid drivers license with clean driving record (CDL is a plus)
Management Preference
13 years of experience in installation, construction, or a related trade preferred

Working Conditions
Work is performed indoors and outdoors, including in extreme temperatures or inclement weather. Frequent exposure to loud noises, dust, construction debris, and uneven surfaces. Travel to customer locations daily; occasional overnight travel may be required.

Physical Requirements
Must be able to lift and carry 50100 pounds frequently. Regularly required to stand, walk, climb ladders, kneel, crouch, and use hands/tools. Ability to work in confined spaces or at heights as needed. Visual acuity and manual dexterity required for precision work and safety compliance.