Veterinary Lab Technician

***Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! ***

CARE | Charlotte Animal Referral & Emergency is an independently, woman owned 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC that offers its employees a fun company culture, supportive work environment, excellent benefits, and opportunities for growth! Board-certified specialty services offered include internal medicine, cardiology, neurology, surgery, oncology, and ophthalmology. Our advanced diagnostic services include ultrasonography and echocardiography, electroencephalography, endoscopy, rapid-scan CT imaging, high field MRI, and cardio cath lab, in addition to many others.

CARE is seeking an experienced Lab Technician to ensure the accurate, timely, and compliant distribution of laboratory samples throughout the entire testing lifecycle, from initial collection to final reporting, to to join our team!

***Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! ***

Shifts Available:

• Monday - Friday
  • 9am - 5pm or 10am - 6pm

QUALIFICATIONS

• Strong attention to detail.
• Proficiency in Excel.
• Effective organizational and time management skills.
• Exceptional verbal and written communication skills, both internally and with reference laboratories.
• Ability to work efficiently with multiple systems concurrently.
• Strong multitasking capabilities.
• Willingness to work collaboratively within a team environment.
• Creative problem-solving abilities.
• Ability to work independently and collaboratively.

Ideal Skillset (Preferred)

• Experience in a Diagnostic Laboratory
• Experience in a Veterinary Specialty Hospital
• Understanding of Veterinary medical terminology
• Experience handling and packaging lab samples.
• Experience assessing samples for testing
• Exceptional organization skills
• Detail Oriented
• Passion for medical excellence
• High emotional intelligence; empathetic
• Strong Professional demeanor

REQUIREMENTS

• A bachelor’s degree is strongly preferred, while a High School diploma or equivalent is required.
• Previous experience working in a diagnostics environment is highly desirable.

Responsibilities:

• Manage the collection, handling, sorting, and packaging of laboratory samples
• Ensure the efficient distribution of samples to various laboratories.
• Guarantee timely sample drop-offs to UPS, whether at the UPS facility or during the local pickup time to ensure same-day shipment.
• Take ownership of samples sent out from the local customer, overseeing the process from collection to results across all laboratories.
• Manage and maintain the laboratory email result inbox to ensure prompt and accurate reporting of results.
• Generate daily summary reports for each department to keep them informed of the status of pending samples and provide insightful comments regarding progress.
• Build relationships with third-party university lab partners and proactively communicate with them to monitor overdue results or discrepancies.
• Implement and manage quality control systems within the laboratory.
• Develop and enforce standard operating procedures (SOPs) to uphold consistent quality.
• Conduct regular audits of laboratory processes to identify and rectify deviations.
• Facilitate continuous improvement initiatives and suggest necessary training programs to promote compliance and growth.
• Analyze quality data to identify trends and areas for improvement and develop action plans to address issues and prevent future errors or discrepancies.
• Undertake other related duties as assigned and be ready to assume special projects as required.

Benefits:

• 80-hours of PTO initially - more with tenure!
• Company Health Insurance
• Dental Insurance
• Vision Insurance
• 401k with company match
• Group Term Life Insurance
• Voluntary Term Life Insurance
• $1,500/yr Health Reimbursement Account
• Employee Assistance Program
• Employee Discount
• $750/yr CE Allowance
• Uniform Allowance
• Referral Program
• Tuition Reimbursement - we'll pay for licensing!

Interested? Take a virtual tour here !

Ready to apply? Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply!