Customer Service Representative

Job Description

Job Description

Are you looking for a career where your customer service skills will be appreciated, your hard work will make a difference, and every day brings new opportunities to help people? Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC.If you enjoy interacting with people, staying organized, and being part of a supportive workplace, this is your chance to build a rewarding career with a respected dealership that values its employees and invests in their success.You'll earn a $40,000-$50,000 salary, plus bonuses. Aside from earning great pay, you can also enjoy the following benefits:Health insuranceDental coverageEyecareLife insurance401(k)Employee pricingWHAT YOUR DAY ENTAILSAs our Customer Service Representative, you will serve as one of the first points of contact for our service guests and will help create an outstanding customer experience from start to finish. You will greet customers as they arrive at the service department, write up initial maintenance work orders, answer incoming phone calls, schedule service appointments, and communicate with customers via phone and text to keep them informed. You'll regularly balance multiple tasks, provide friendly assistance, and help ensure our service department operates smoothly and efficiently.A LITTLE ABOUT USWelcome to Michael Jordan Nissan! We're a premier car sales and service dealership in Durham, NC. Our team takes pride in offering an incredible lineup of new and pre-owned Nissan models and top-notch service and parts. We believe in supporting our employees with comprehensive benefits, exclusive employee pricing, and a great work environment. Our staff values the strong work-life balance we promote, making us a great place to develop your career while maintaining personal well-being. Join us and become part of a friendly, knowledgeable team dedicated to excellence!READY TO BECOME OUR CUSTOMER SERVICE REPRESENTATIVE?We're looking for someone who can work 8:00 AM - 5:00 PM Monday through Friday, with every other Saturday required, while meeting the following qualifications:Ability to work in a team atmosphereAbility to multitaskTake the next step toward a career you'll be proud of. Our mobile-friendly Customer Service Representative application takes just a few moments to complete and is designed to be simple and convenient. Submit yours today and let us show you why Michael Jordan Nissan is a great place to grow your future!