Admissions Assistant
- Answers switchboard, routes calls, and takes messages
- Greets all visitors and channels them to proper personnel and/or departments
- Signs for and distributes any incoming packages
- Provides typing services as needed
- Answers incoming calls and identifies themselves to caller by the third ring
- Ensures messages are delivered to staff and patients in a timely fashion
- Notifies visitors of facility confidentiality procedures and ensures they sign the “confidentiality form”.
- Oversees postage meter
- Completes daily deposit and notifies the finance department when complete
- Maintains monthly calendar for the facility
- Receives and sorts mail daily
- Ensures overall neatness of front lobby area.
- Maintains the in-service training log
- Completes mandatory Essential On-line training
- Completes monthly supply order and completes stock inventory
- Responsible for copier and fax machine maintenance and supplies
- Ensures break room has appropriate supplies on a daily basis
- Invite associates to the shared board
- Ability to work on projects as assigned
- Submit daily reports utilizing Excel and Word
- Provide great customer service to patients
- Coordinate transportation with drivers
- Flow of patients upon arrival
- Coordinate peer or tech tours
- Upload pictures in Bestnotes
- Upload insurance information in Bestnotes
- Enter any required information in systems as required
- Ability to upload files to multiple systems and shared files
- Ability to update Salesforce as needed
- Assist the admissions team with new patients
- Complete any other assigned duties
- Coordinate flow of patients from front desk, intake, clinical team and rooms
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