Patient Coordinator (Medical Receptionist)
Overview
:ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Raleigh, NC team!
How ACCESS PT supports you:
- 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
- Paid sick leave (varies by state)
- Wellness Program Access
- 10% childcare tuition discount at Kindercare Childcare Centers
- Training and career development
- Network partnerships with top health systems in the region
Job Position: Patient Coordinator
Job Location: 8300 Health Park, Suite 127 Raleigh, North Carolina 27165
Job Type: Full-Time
Salary Description: $17.00-$19.00/hour, based on experience
Responsibilities
:- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Qualifications
:
- High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
- Medical receptionist experience a plus
- EMR scheduling software knowledge a plus
- EPIC software knowledge is a plus
- Spreadsheet and Word Processing software.
EOE
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