CX Americas FP&A Manager

The application window will close 22nd July 2025. Preferred Location : North Carolina

What You’ll Do

An excellent opportunity is now available to join the Customer Experience (CX) Finance organization. The CX Finance team is looking for a highly motivated Finance Manager with the desire to be a difference maker, lead change and help shape business and financial strategy for Cisco's CX Americas FP&A organization.

As a Cisco CX Americas FP&A Finance Manager, you will support the Americas CX monthly, quarterly, and annual planning processes including bookings, revenue, COGS and P&L plans. You will engage with the Americas Theater Finance Managers, Financial Analysts, and business team members to develop actuals variance, forecast projections, and key related analytics to drive gross margin accuracy. You will socialize and maintain related reporting in partnership with the Sales Finance, CX WW FP&A Team, and our FP&A Center of Excellence (CoE). Scope will continue to grow with the needs of CX such as ARR, CX Portfolio Views, and new/renew bookings analysis. A successful candidate will have high data integrity, can optimally derive insights from data trends, and drive executive communication/collaboration with business partners.

The role is critical to generating the necessary FP&A support to the CX Americas organization. The applicant will be very knowledgeable of the CX P&L. This role is critically important as accurate information will drive good business conversations and executive decision-making. Further analysis helps the business achieve margin targets and expectations to the street.

• Lead P&L forecasting and analysis, including Revenue, COGS, and Services Gross Margin.
• Support monthly, quarterly, and annual reporting; collaborate with global FP&A and business partners.
• Drive annual planning, financial modeling, and process optimization through automation and best practices.
• Consolidate and report on key CX metrics; report directly to the CX Americas FP&A Lead.

Who You'll Work With

You will work closely with CX Theatre Finance Managers, CX WW FP&A, CX Operations Managers, CX S&P, Theater Sales Controllers, CX Theatre VPs and Directors.

Who You Are

You are a highly motivated Finance professional with a solution-mindset, who applies critical thinking to solve problems. You are able to deliver on short term commitments while building for the long-haul and work independently, take initiative and do without being told. You can rapidly adapt to changes in a transformation environment and have superb interpersonal and time management skills. Your dedication to the team and willingness are able to produce high quality work products consistently.

Min Requirements :

• BS degree in Finance, Accounting or Economics.
• 7+ years experience in Finance, FP&A, business partnership.
• Excellent command of MS Excel modeling (vlookup, lookup, sumifs, countif, if/and/or, pivot tables, etc.)
• Ability to transform large data sets into business insights.
• Familiarity with finance tools (Business Objects, MBR, SFDC, Cisco Ready)

Preferred Skills:

• Technical ability to quickly learn and adopt new tools
• High upbeat, and self-motivated, capable of working to firm deadlines
• Confidence leading live Webex meetings.
• Succinct communication; ability to explain complex concepts to a wide audience.
• Strong problem-solving skills
• Strong interpersonal and teamwork skills, leadership potential

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.