Service Advisor
At Carolina Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at our dealerships is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Responsibilities:
- Greets customer in a timely, friendly manner
- Advises customer on the care of their vehicle and the value of maintaining the vehicle according to Kia’s specifications
- Provide a complete and accurate written cost estimate for labor & parts
- Handles telephone inquiries regarding appointments and work in process
- Maintains high customer satisfaction standards
- 2+ years experience in an automotive service dealership preferred
- CDK Experience Preferred
- Kia,Hyundai, and/or Mitsubishi Experience Preferred
- Exceptional customer service skills
- Outstanding organizational and follow up skills
- Excellent written and verbal communication skills
- Clean driving record and valid driver’s license
- Willing to submit to a pre-screen background check
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