Chief

Central EMS
Fayetteville, NC
EMS Chief – Job Description
Pay Range: $121,522 - $182,283
Position Summary
The EMS Chief serves as the chief executive officer of the Washington County Regional Ambulance Authority – Central EMS. This position provides leadership, oversight, and strategic direction for all operational, administrative, clinical, and financial functions. The Chief ensures the delivery of high-quality emergency medical services, regulatory compliance, fiscal responsibility, and effective collaboration with public agencies and community stakeholders. Essential Duties & Responsibilities
1. Organizational Leadership
  • Establishes strategic goals and objectives for the agency.
  • Promotes a culture of professionalism, accountability, and teamwork.
  • Leads command staff and fosters organizational effectiveness.
2. Operations Oversight
  • Oversees day-to-day EMS operations and system readiness.
  • Coordinates with hospitals, fire departments, law enforcement, and mutual-aid partners.
  • Ensures efficient resource allocation to maintain a rapid and effective response.
3. Financial Management
  • Develops and administers the annual operating and capital budgets.
  • Ensures fiscal stewardship, accountability, and transparency.
  • Oversees capital planning, procurement, and cost control measures.
4. Personnel & Workforce Development
  • Directs recruitment, hiring, training, and professional development.
  • Maintains compliance with labor laws, certifications, and organizational policies.
  • Implements performance management and succession planning initiatives.

5. Regulatory Compliance & Quality Assurance
  • Ensures compliance with state, federal, and local EMS regulations.
  • Oversees quality assurance and improvement programs.
  • Maintains agency readiness for inspections, audits, and accreditation reviews.
6. Community & Interagency Relations
  • Serves as the agency’s official representative to government, media, hospitals, and community organizations.
  • Communicates organizational priorities, operational updates, and public education initiatives.
  • Participates in advisory boards, city/county meetings, and regional planning efforts.
Required Qualifications
  • Bachelor’s degree in EMS Administration, Healthcare, Public Administration, or related field (Master’s preferred).
  • Minimum of 10 years of progressive EMS experience, including at least 5 years in a senior leadership role.
  • Current paramedic certification/licensure.
  • Strong knowledge of EMS operations, finance, personnel management, and regulatory compliance.
  • Exceptional leadership, communication, and decision-making skills.
Preferred Qualifications
  • Residency within forty (40) mile radius of Central EMS Station 1
  • Executive experience within a multi-municipality/county ambulance authority
Working Conditions
  • Regular office work with occasional exposure to emergency scenes.
  • Attendance at public meetings and community events.
  • Availability for after-hours incidents, operational emergencies, and special projects
Posted 2026-04-15

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