Client Travel Support Specialist

Pinell Studios
Wilmington, NC

We are seeking reliable and detail-oriented individuals to support clients with travel planning and coordination in a flexible, remote-friendly role. This position is ideal for those who enjoy helping others, staying organized, and managing important details throughout the planning process.

In this role, you will communicate with clients to understand their travel preferences, schedules, and budget considerations. You will research destinations, accommodations, transportation, and activities, then assist with organizing travel plans and coordinating reservations. Responsibilities include confirming booking details, preparing travel documentation, and maintaining accurate client records.

This role focuses on providing consistent support, clear communication, and reliable coordination rather than direct sales. Success comes from attention to detail and the ability to manage multiple client requests efficiently.

Key Responsibilities

  • Communicate with clients to gather travel needs and preferences

  • Research destinations, accommodations, and transportation options

  • Assist with itinerary organization and booking coordination

  • Confirm reservations and maintain accurate documentation

  • Provide updates and ongoing client support

  • Maintain organized client and booking records

Qualifications

  • Strong communication and customer service skills

  • Excellent organizational and multitasking abilities

  • Attention to detail and reliability

  • Ability to work independently in a remote environment

  • Experience in customer support or hospitality is a plus (not required)

  • Comfortable using online systems and tools

  • Must be authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia

What We Offer

  • Flexible remote work environment

  • Structured onboarding and training

  • Ongoing professional support

  • Access to travel planning tools and resources

  • Opportunities for growth and development

Posted 2026-03-18

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