Dispatcher - Cranes
Job Description
Job Description
Location: Greensboro, NC
Guy M. Turner, Inc. is seeking a driven and detail-oriented Dispatcher to join our Crane Department in Greensboro NC. In this fast-paced, high-impact role, you'll be part of the central hub of daily operations - responsible for coordinating the movement of cranes, trucks, and personnel to meet job schedules and customer expectations.
This is not a passive scheduling role. It's about making decisions, solving logistical puzzles, and keeping jobs on track . You'll be expected to stay organized, communicate clearly, and ensure every piece of the operation moves efficiently and safely.
Key Responsibilities:
- Schedule & dispatch cranes, trucks, trailers, equipment, and operators
- Receive phone calls from customers for the sizing, scheduling, and booking of cranes and equipment.
- Liaison between customers, operators, crews, operations, and management.
- Manage real-time changes in schedule and equipment availability
- Acquire and order routes and permits
Qualifications:
- Previous experience in scheduling, dispatch, logistics coordination, or related field ( required )
- Strong communication and customer service skills
- A professional, solution-focused attitude when dealing with crews, customers, and field personnel
- Exceptional attention to detail, time management, and organizational skills
- Ability to manage complex schedules and adjust plans quickly as conditions change
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