Utility Operations Coordinator
- Coordinates, prioritizes, and documents activities of technicians to support uninterrupted production while ensuring clear communication of completed work, delays or outstanding items, safety issues, and cross-departmental coordination for continuity across the site.
- Identifies recurring issues by building and participates in or leads root cause analysis and continuous improvement initiatives.
- Ensures the availability and procurement of materials, tools, spare parts, permits, and vendors for maintenance tasks and successful work order completion.
- Ensures maintenance work complies with CGMP, safety, and documentation standards to promote consistent and standardization of maintenance practices across the site.
- Participates in and provides data for audits and regulatory inspections, as needed • Participates in planned responses (PRs), change management records (CMRs), and engineering change management (ECM), as needed.
- Attends daily tier meetings, and tracks equipment availability, status updates, and permit needs across buildings.
- Supports equipment maintenance, calibration, qualification, and validation processes.
- Helps ensure safety procedures (e.g., Lockout Tagout and confined space entry) are followed.
- Supports supervisors with technician dispatch, task prioritization, and onboarding of new personnel (contractors and employees) to the team.
- Interfaces with production, quality, and other coordinators to synchronize work activities for continuity, workload balance, and equipment performance and reliability to ensure team achieves key performance indicators (KPIs).
- Revises and implements standard operating procedures (SOPs) and preventative maintenance plans to minimize equipment downtime, as needed.
- Participates in or leads cross-functional team initiatives and decision-making processes while building and maintaining positive relationships with internal and external stakeholders.
- Assists management with developing comprehensive maintenance workflows, scheduling training for team members, and providing mentorship to technicians.
- Monitors projects and tasks to ensure adherence to codes, standards, timelines, and budget requirements while analyzing progress to coordinate timeline adjustments with stakeholders for optimal results.
- Provides recommendations to management to develop and refine budget and schedule requirements.
- Performs other duties, as assigned.
- Knowledge of maintenance workflows and equipment fundamentals.
- Excellent organizational and communication skills, both written and verbal.
- Willingness and ability to inspire and train others to drive team performance.
- Detail-oriented, dependable, and responsive in a fast-paced environment.
- Proficient with Microsoft Office, and maintenance systems view-only access.
- Knowledge of CGMP requirements, safety practices, including LOTO and safe work permitting.
- Familiar with Computerized Maintenance Management System (CMMS).
- Ability to develop effective working relationships internally and externally.
- Problem-solving and Project Management skills.
- Ability to effectively present information to others.
- High school diploma/GED with 4-6 years of experience in project management, planning, or maintenance; OR,
- Associate degree in engineering or biotechnology field with 2+ years of experience in project management, planning, or maintenance.
- 4+ years of experience in a GMP pharmaceutical environment.
- Prior experience with CMMS and documentation practices.
- Bachelor's degree in mechanical, electrical, or chemical engineering or related field.
- 6+ years of experience in a GMP environment, showcasing strong familiarity with industry standards and protocols essential for maintaining process integrity.
- Experience in project management or lean six sigma.
- May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program.
- Ability to stand for prolonged periods of time up to 120 minutes.
- Ability to sit for prolonged periods of time up to 120 minutes.
- Ability to conduct work that includes moving objects up to 10 pounds.
- Ability to bend, push or pull, reach to retrieve materials from 18" to 60" in height, and use twisting motions.
- Will work in outdoor elements such as precipitation and wind.
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