Title Insurance Escrow Audit Manager

Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.

Title : Title Insurance Escrow Audit Manager

Location: Winston Salem, NC (Fully in-office)

Join a dynamic and growth-oriented counterparty risk management team where you’ll play a key role in assessing the quality of title agencies. As the Title Insurance Escrow Audit Manager, you will conduct onsite reviews, transaction file reviews, and monitoring procedures. This position plays a key role in risk identification, assessment, mitigation, and management. Working under limited supervision of the Director, Counterparty Risk Audit, your work will directly support Essent’s mission to maintain operational excellence and compliance with federal and state regulations governing title, escrow, and closing operations.

As a dynamic and resourceful professional, we will rely on you to perform the following duties:

• Lead onsite reviews and audits of title agencies to assess adherence to risk standards and regulatory guidelines.
• Develop and enhance agent monitoring protocols, including policies and procedures, QA programs and checkpoints, and audit reporting standards.
• Support the Director in analyzing and reviewing various risk indicators, performing escrow reconciliation reviews, agent scorecards, and quality assurance.
• Perform risk-based assessments to prioritize agents in need of review, and prepare and communicate audit schedules.
• Communicate findings to internal and external stakeholders through reports and presentations, and use data-driven insights to propose solutions to problems and recommend process improvements to strengthen the agency review framework.
• Lead the process for terminated agents; collaborate cross-functionally to ensure claim exposure is limited and all required termination procedures are completed.
• Perform other duties as assigned by management

Minimum Education & Experience Requirements:

• Bachelor’s degree in a related field preferred, or equivalent work experience.
• 3-7 years of relevant title experience.
• Knowledgeable in real estate closings, title insurance, escrow and underwriting audits, and ALTA Best Practices.
• Proficient in MS Office Suite: Excel and PowerPoint proficiency are critical to the job function.
• Excellent written and verbal communication skills; ability to productively interact with peers, customers, and management.
• Strong analytical, problem-solving, time management, organizational, and planning skills, with strong attention to detail.
• Maintains flexible hours and work location. On call hours and travel to agent’s offices required. Expected travel: extended/overnight 1-2 times per month within the U.S.

Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.