Senior Manager, Instructional Design and Content Development

XPO Logistics
Charlotte, NC

What you’ll need to succeed as a Sr. Manager Instructional Design and Content Development

Minimum qualifications:

  • Bachelor’s degree or equivalent related work or military experience
  • 5 years of experience in talent development, learning, or organizational development

Preferred qualifications:

  • 8-10 years of experience in talent development, learning, or organizational development
  • Experience leading and developing a high-performing team of managers, instructional designers and content developers, supporting a complex and diversified business
  • Proven success using data and analytics to shape learning strategy, measure outcomes, and influence senior leadership decisions.
  • Strong business acumen with the ability to connect learning initiatives to measurable operational and financial results.
  • Demonstrated ability to inspire and lead cross-functional teams through change and growth.

About the Sr. Manager Instructional Design and Content Development

Pay, benefits and more:

  • Competitive compensation package
  • Full health insurance benefits are available on day one
  • Life and disability insurance
  • Earn up to 15 days of PTO over your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

  • Manage a team of L&D Managers, instructional designers, and content developers to deliver high-impact, learner-centered training solutions.
  • Lead the design, development and execution of enterprise learning strategies and projects that align with company goals and workforce priorities.
  • Manage an active slate of 20-30 L&D projects, ensuring high sense of urgency and on time delivery working through a global team
  • Act as a trusted advisor to senior leaders, translating business challenges into targeted learning and development strategies.
  • Leverage data, analytics, and performance metrics to identify capability gaps, measure learning effectiveness, and demonstrate ROI on learning investments.
  • Oversee multiple L&D workstreams, including operations training, tech and systems training, and as needed training
  • Drive continuous improvement and innovation through insights from learning analytics, employee feedback, and operational data.
  • Lead from the front, inspiring and influencing direct reports, peers, and others outside of the direct team with positivity, solutioning, and a future focused mindset

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .

Posted 2026-05-06

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