Automotive Service Advisor
We are seeking an experienced, customer focused service advisor to join a local dealership in Lumberton, NC. The ideal candidate is professional, organized, and skilled at guiding customers through the vehicle service process while helping the shop operate efficiently and profitably. This role requires strong communication skills, a positive attitude, and the ability to work in a fast paced, team oriented environment.
Responsibilities- Greet service customers and provide exceptional support throughout the service experience.
- Accurately document customer concerns and vehicle issues.
- Prepare repair orders and communicate clearly with technicians.
- Present maintenance recommendations, explain repair needs, and secure customer approvals.
- Provide accurate estimates for cost and completion times.
- Maintain strong communication with customers regarding status updates.
- Review completed work with customers and ensure satisfaction.
- Support dealership CSI goals and maintain high customer service standards.
- Assist in warranty documentation and compliance with FCA/Stellantis guidelines.
Qualifications:
- Prior experience as a Service Advisor.
- Strong automotive knowledge and ability to explain technical information clearly.
- Excellent customer service and interpersonal skills.
- Ability to multitask and stay organized under pressure.
- Experience with service management software ( CDK, Reynolds & Reynolds, or similar).
- Valid driver's license and clean driving record.
Full Time position including some Saturdays.
Hourly/Commission based pay.
Benefits Available.
We are a premiere, veteran owed business dedicated to assisting our clients in breaking down barriers to achieving their dreams. We work tirelessly to pair quality talent with quality companies. We believe that everyone deserves the opportunity to achieve their career goals!
Recommended Jobs
IT Business Analyst- Charlotte, NC (Hybrid)
Location: Charlotte, NC (Hybrid – 3 days onsite, 2 days remote) Employment Type: W2 Only Experience Required: Minimum 5+ years Domain Expertise: Banking / Financial Services Domain Requir…
Mainframe Cloud TS2 Software Engineer III
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorganChase within the Consumer & Community Banking Cr…
CST Qualified Professional
Job Title: Community Support Team (CST) Qualified Professional Facilitator Job Summary: Responsible for developing, implementing and monitoring tailored treatment plans in collaboration with clie…
Physical Therapist Assistant / PTA - PRN
Physical Therapist Assistant / PTA - PRN Nags Head NC / North Carolina Continuum Therapy Partners has Physical Therapist Assistant / PTA PRN needs at Peak Resources Outer Banks in Nags Head NC…
Director, Home Care
**BAYADA Home Health Care** is currently seeking an experienced health care manager to fill the position of **Director** in our Huntersville, NC 28078 Assistive Care office. We're **BAYADA Home Health…
Substance Abuse Counselor
Position Specific Information: This position will be housed onsite at the Mecklenburg County Detention Center (Jail) in uptown Charlotte at 801 East Fourth Street, Charlotte, NC 28202. The positio…
US Seasonal Tax-Private Tax-Manager
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever y…
Full Time Pediatric Surgery Job Durham, NC
Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationships with facilities nationwide - in rural settings…
Beauty Studio Coordinator
Beauty Studio Coordinator Location Raleigh, NC : Full Experienced Full Time Studio Coordinator - Waxing The City - Raleigh, NC Work at the salon that is most convenient for you. LOVE WHAT YOU …
Medical Assistant
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Medical Assistant provides high quality, direct patient care in a team-based mo…