Sr. Director Risk Management- YMCA of DE Association Resource Center (Downtown Location)
- Develop, implement, and maintain an enterprise risk management framework across programs, facilities, and operations.
- Identify operational, safety, and reputational risks and recommend mitigation strategies.
- Support leadership in proactively addressing emerging risks related to youth programming, facilities, transportation, aquatics, childcare, and camps.
- Partner with program and branch leaders to embed risk awareness into day-to-day operations.
- Own the end-to-end incident reporting process, including documentation, investigation support, follow-up, and resolution.
- Ensure timely, accurate, and consistent reporting of incidents across all branches and program areas.
- Track trends, root causes, and repeat incidents; prepare summary reports and recommendations for leadership.
- Coordinate corrective action plans and follow-up to reduce recurrence.
- Manage claims reporting, documentation, and communication
- Support insurance renewals by providing loss runs, narratives, and risk mitigation updates.
- Assist with policy interpretation and education for operational leaders.
- Support the development and implementation of safety policies, procedures, and best practices.
- Lead and maintain the Praesidium accreditation process.
- Partner with Human Resources and Operations on safety training, incident response protocols, and compliance initiatives.
- Monitor regulatory and insurance-driven requirements impacting YMCA operations.
- Support audits, inspections, and internal reviews related to safety and risk.
- Maintain dashboards and metrics related to incidents, claims, and risk exposure.
- Prepare regular reports for senior leadership and, as appropriate, Board committees.
- Use data and trends to recommend operational improvements and policy updates.
- Promote a culture of learning, transparency, and accountability around safety and risk.
- Performs other duties as assigned
- Bachelor’s degree in risk management, Business Administration, Public Administration, Finance, Safety Management, Criminal Justice, or a related field; or equivalent combination of education and experience in business administration, information technology, or a related field.
- Minimum of three (3) years of professional experience in risk management, safety, compliance, insurance, operations, or a related field.
- Demonstrated experience managing or supporting incident reporting, investigation, and follow-up processes.
- Working knowledge of insurance concepts, including general liability, workers’ compensation, property, and claims processes.
- Strong analytical and organizational skills with the ability to identify trends, assess risk, and recommend mitigation strategies.
- Ability to communicate clearly and professionally with program teams, administrative staff, management, and external partners.
- Experience developing or supporting policies, procedures, and training related to safety, risk, or compliance.
- High level of discretion and professionalism when handling confidential, sensitive, or legally significant matters.
- Proficiency with standard business software (Microsoft Excel, Word, Outlook, and incident tracking or reporting systems).
- Ability to travel locally between YMCA branches, program sites, and facilities as needed.
- 5+ years of experience in risk management, safety, compliance, or insurance within a nonprofit, healthcare, education, recreation, or youth-serving organization.
- Experience working in a YMCA or similar mission-driven, community-based organization with diverse programming (aquatics, childcare, camps, sports, facilities).
- Prior responsibility for enterprise risk management or organization-wide risk frameworks.
- Direct experience serving as a liaison to insurance carriers, brokers, legal counsel, and third-party administrators.
- Experience preparing risk, safety, or incident reports for senior leadership and/or Board committees.
- Professional certifications such as:
- ARM (Associate in Risk Management)
- RIMS-Certified Risk Management Professional
- CRM (Certified Risk Manager)
- Chartered Enterprise Risk Actuary Credential (CERA)
- Knowledge of regulatory and compliance environments relevant to youth-serving organizations (e.g., OSHA, licensing, child protection, mandated reporting, safety standards).
- Experience delivering training or education to operational teams on safety, risk awareness, and incident response.
- Demonstrated ability to influence without authority and build trust across departments and levels of the organization.
- Project management experience.
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