Retirement Specialist/401K Specialist

Smart Ims
Greensboro, NC

Job Description



We are excited to bring on a Retirement/401K Specialist to This will be a remote, work from home opportunity.

What HM is looking for:

Retirement plans, Life Insurance candidates first priority. 

Data Entry consultants with good excel skills and financial / Banking /Life Insurance side with Retirement plans understanding, Annuities etc.


CORE INFORMATION

GENERAL PURPOSE OF JOB

  • This position will perform and deliver on highly routine work for his/her assigned area(s) of responsibility in accordance with established procedures/guidelines.
  • S/he will be responsible for reviewing, researching and processing highly routine retirement plan administration transactions.

 

DUTIES AND RESPONSIBILITIES

  • Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner and

meets deadlines appropriately.

  • Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role.
  • Meets or exceeds departmental quality and service standards.
  • Works overtime as needed.
  • Processes assigned highly routine transactions including but not limited to enrollments, contributions and distributions in accordance with
  • established procedures and guidelines, in a timely manner and meeting departmental quality/production standards.
  • Monitors incoming work queue and ensures items are completed in a timely manner.
  • Provides feedback to team members if changes are needed in the process.
  • Provides highly routine technical retirement plan information to internal and/or external stakeholders, recognizes what needs to be done to meet
  • customer needs and demonstrates flexibility and responsiveness to meet customer needs.
  • Ensures the accuracy and completeness of submitted information.
  • Escalates issues/concerns to more senior team members and/or management.
  • Maintains plan sponsor and participant data confidentiality.

 

ADDITIONAL POSITION RESPONSIBILITIES

  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
  • Remains current in profession and industry trends.
  • Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures and processes
  • Performs other duties as required.

 

MATHEMATICAL SKILLS:

  • Works with mathematical concepts such as addition, subtraction, multiplication, division, averages and/or variances.

 

OTHER SKILLS AND ABILITIES

  • Ability to perform repetitive tasks while maintaining speed of work, accuracy and attention to detail without loss to productivity.
  • Ability to perform under stress in cases of emergency, critical or hazardous situations.
  • Ability to work with others in a team environment.
  • Demonstrates ability to work in a fast-paced environment.
  • Demonstrates interpersonal skills with a collaborative style.
  • Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  • Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.

Qualifications



• Assist our new business enrollments team in reviewing received customer census files, scrubbing for all required information, and formatting for ingestion into our systems.

Intermediates excel proficiency is a requirement.

Additional Information



All your information will be kept confidential according to EEO guidelines.

Posted 2025-09-16

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