Logistics IT Implementation Manager

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

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Join a dynamic team at the forefront of supply chain transformation. In this role, you’ll lead the implementation of U.S. transportation management systems—bringing efficiency, visibility, and scalability to our operations. You’ll collaborate closely with Operations and IT to define and deliver smart, client-focused solutions that align with evolving business needs.We are looking for the right candidate that will have a continuous improvement mindset and a tendency toward 5S in the workplace. If you thrive in dynamic, cross-functional environments and want to leave a measurable mark on the Kuehne+Nagel logistics network, we’d love to meet you. This role offers a hybrid work arrangement for candidates based in Charlotte, North Carolina, and may be considered fully remote for the right individual. This position will pay between 100k-120k annually depending on experience.

How you create impact

• Oversee CL IS TMS projects, including project management tasks related to both external implementations and internal strategic or change based initiatives.
• Assist with analysis of customer or operational requirements and solution design.
• Provide subject matter expertise in development of system requirements and Concept of Operations.
• Participate in integration meetings with prospects/clients to determine system requirements and specifications relative to integration mapping and product configuration.
• Partner with CL ops/engineering to translate Concept of Operations into solution configuration.
• Document applicable Functional Requirement Specification as necessary for enhancements to core products to meet scope of proposed solution.
• Configure KN applications based on solution design and Concept of Operations.
• Assist in the development of test plans, data and cycles to ensure that all requirements identified in the requirements gathering phase will be validated.
• Manage IS aspects of testing, training, implementation and support of system requirements.
• Participate in on-site implementation and client interaction to ensure delivery of business requirements.
• Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains
• Promote and deliver project documentation to standardize and support Implementation / CI initiatives
• Ensure all customer and business process enhancement requests are aligned with the scope of the core system.
• Assist with Carrier related onboarding and implementation of custom integrations as well as help with development of any new external bolt on applications for Carrier Track/Trace initiatives.

What we would like you to bring

• Bachelor’s degree preferred in Logistics, Supply Chain or IT/Business Management or equivalent work experience
• 2 years technical experience working with supply chain products including warehouse management systems, transportation management systems, order management systems and/or Enterprise Application Integration tools.
• 2 years of Operations’ experience in the field of warehousing/transportation services
• Project Management experience with tools such as Jira, Monday.com, or MS Project
• Experience with Oracle Transportation Management "TMS" implementations or integrations is highly preferred
• Oracle Transportation Management experience preferred

• Anticipate travel at 25%, with increased travel during the realization phase of implementation throughout the region

• Proven ability to define customer requirements and operational efficiencies.
• Excellent interpersonal and facilitation skills as you will the liaison for Internal and External stakeholders.

What's in it for you

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. LI#_ hybrid

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.