Service Advisor

Job Description

Job Description

Help Wanted: Customer Service / Service Coordinator
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service / Service Coordinator. If you thrive on providing excellent service and have exceptional organizational skills, we want to hear from you!

• Managing customer inquiries and providing prompt and helpful responses.
• Coordinating service requests, ensuring timely and efficient resolution.
• Scheduling appointments and dispatching service technicians.
• Maintaining accurate records and documentation of service activities.
• Collaborating with internal team to optimize service delivery.
• Assisting with billing and invoicing processes.
• Handling customer complaints and resolving issues with professionalism.
• Providing administrative support to ensure smooth operations.
• Demonstrating excellent communication and interpersonal skills.
• Prioritizing tasks and multitasking in a fast-paced environment.

Requirements:

• 1+ YEAR Automotive Knowledge to assist customers with repair questions. This is an important skill set that is necessary to fill the position we have open,
• Previous customer service experience is preferred.
• Strong organizational and time management skills.
• Proficiency in using computer systems and software.
• Ability to remain calm and professional in stressful situations.
• Excellent verbal and written communication skills.
• Attention to detail and problem-solving abilities.

Join our team and become part of a company that values exceptional service and teamwork. To apply, please send your resume and cover letter to Indeed or [email protected].
We look forward to hearing from you!