Customer Care Representative Greensboro, NC

Full-time

Description

Job Title: Customer Care Representative
Job Type: Full-Time
Department: Customer Service / Support
Reports To: Customer Service Manager

Job Overview:

Join a Fast-Growing Team Where Your Passion for Customer Service Makes a Real Impact!

Are you ready to be the voice of an expanding company that values relationships excellence and customer satisfaction Were looking for a motivated and detail-oriented Customer Care Representative to be the frontline hero for our this role youll play a pivotal part in shaping customer experiences solving problems and driving loyalty - all while growing your career in a supportive and energetic environment. If youre passionate about helping others and thrive in a fast-paced setting this is your opportunity to shine!

Key Responsibilities:

Inbound Call Service

Order Management

Product Support

New Customer Contact & Account Setup

Customer & Internal Communication

Issue Resolution

Customer Care Representative Pay & Benefits:

Davidsons is a business casual environment that offers a generous benefits compensation package including a starting pay of $20.50 p/hour. Our voluntary benefits include family Medical Dental and Vision coverages as well as supplemental life insurance flexible spending accounts short-term/ long-term disability plans cash benefit supplemental insurance plans and a 401(k) with a generous match!

About Davidsons

Founded in 1932 Davidsons has grown into one of the nations top firearms wholesalers. Headquartered in Prescott Arizona we proudly distribute over 90 brands of firearms to dealers nationwide. Davidsons GuaranteeD Lifetime Replacement Program and its consumer website are two of Davidsons unique services designed to help promote the business of our dealers.

Our vision is to be a firearms distribution company that creates develops and nurtures strong customer employee vendor and industry relationships while always conducting ourselves honorably as we excel in the performance of our jobs and the fulfillment of our corporate social responsibilities.

To apply for this position please reply to this ad with your cover letter and resume via email to

All candidates must be at least 21 years of age and can pass a criminal and credit background check as well as a pre-employment drug test.

To learn more about career opportunities at Davidsons click on the CAREERS link on

Requirements

• Energetic problem solver
• High school diploma or equivalent
• 2 years of customer service or call center experience
• Strong communication (verbal and written) and interpersonal skills
• Proficient in Microsoft Office Suite

Salary Description

$20.50 p/hour

Required Experience:

Unclear Seniority