Health Program Supervisor - Office of Health Equity

Health Program Supervisor - Public Health

“Follow Your Calling, Find Your Career”

Hiring Range: $63,080.00 - $82,792.50

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity consideration includes an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirement for the job.

This role is on-site 5 days a week, 8:00 AM to 5:00 PM The role may require occasional evenings and weekends for events

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”.

Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”

Position Summary

This supervisory position supports community engagement processes, facilitates and engages with Community Health Workers, manages and coordinates Queen City Community Connect Coalition (QC4), and manages the county's community health worker plan. The position will oversee and coordinate the overall functions of a health program, ensuring quality control, customer/client satisfaction and program effectiveness. This program oversight position implements and monitors policies and procedures related to Local, State, and Federal regulations and standards.

Essential Functions

• Ensure quality and accuracy in the implementation of public health programs and services
• Assist with identifying funding opportunities and developing funding proposals
• Monitor budget revenues and project changes in expenditures
• Assure that programs follow Departmental, County, State and Federal regulations, requirements, policies and procedures
• Respond to requests for financial, programmatic, service, or outcomes data.
• Supervise, direct and evaluate the performance of staff within assigned program area
• Collaborate effectively with external agencies in program area
• Provide leadership for assuring and coordinating the availability of program services in the community.
• In the event of a public health emergency, employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.

Minimum Qualifications

Experience : Minimum of four years of public health, healthcare and/or related experience

Education : Bachelor’s degree in public health or a field related to the program area, such as Nutrition, Public Administration, Social Work, Emergency Preparedness, Health Administration, or a related field.

Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications

• Requires a valid North Carolina or South Carolina Driver's License
• Requires County Driving Privileges

Preferred Qualifications

• Experience managing/supporting community engagement/leading coalitions in a healthcare environment

Knowledge, Skills and Abilities

Knowledge of

• Principles and practices of public health
• Grant/contract preparation and administration
• North Carolina public health policies, procedures and mandates
• Intake procedures and protocol
• Fee and billing policies
• Best practices in public health outreach, including implementation of prevention programs, implementation of processes to initiate referrals to community health care providers, social service, and advocacy agencies, and the ability to effectively refer clients as needed, and implementation of emergency preparedness plans.
• HIPAA compliance standards and all aspects of client privacy practices.
• Evaluating health trends and risk factors of target populations
• Principles and practices of quality improvement and quality assurance

Skills

• Providing customer service
• Applying and interpreting applicable laws, rules, regulations, and procedures
• Oral and written communication at all levels of responsibility including clients and their families
• Preparing a variety of reports and documentation
• Assessing consumer needs, problems, and progress

Abilities

• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite Physical Demands

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.