Customer Success Account Manager-Carolina
- Collaborate with internal teams to ensure customer and project needs are fulfilled.
- Review and manage customer orders to ensure everything runs smoothly.
- Respond to customer requests, always putting their experience first.
- Address and resolve any client issues, ensuring their satisfaction.
- Build and maintain strong relationships with existing customers while developing new connections.
- Create a consistent, positive, and repeatable client experience.
- A people person who excels at building relationships.
- A team player who works efficiently in a collaborative environment.
- Someone who can juggle multiple tasks while meeting deadlines.
- Skilled in communication, troubleshooting, and making smart decisions.
- Post-secondary education is a plus.
- Experience in customer service or the furniture industry is recommended.
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