Aquatic Supervisor

POSITION SUMMARY:
Mecklenburg County Park and Recreation is excited to add Temporary Aquatic Supervisors to the team! These positions will be responsible for supervising a staff and functions of aquatic programming, ensuring quality control, coordinating special projects, preparing reports, developing, and monitoring contracts. In addition, the incumbents will be responsible for coordinating and implementing staff trainings throughout the season. These positions will be required to work in various weather conditions and may be required to work weekends and holidays based on facility/business needs. These positions will be located at Ramsey Creek Beach, Cordelia Pool, and Double Oaks Family Aquatic Center.

• Certified Pool Operator (CPO) Certification.
• Water Safety Instructor and StarGuard/Starfish Instructor Certification.

ESSENTIAL FUNCTIONS:

• Provide professional recreation management plans such as scheduling and marketing; implement wholesome and constructive leisure activities such as public promotions and rentals; evaluate events; create program/event ideas; open and/or close an aquatic facility.
• Provide customer service; answer customer inquiries and comments; evaluate effectiveness of customer service.
• Supervise and evaluate assigned staff, processing employee concerns and problems, directing work, counseling, and disciplining; trains staff; advertise for staff vacancies; interview prospective employees; prepare employee goals and tasks; approve staff schedules; complete payroll.
• Makes site inspections and ensures compliance with rules, safety policies, equipment inspection and related regulations; works with County Health Department to ensure compliance.
• Generate and increase program and event revenue, attendance, and sponsorship; promote programs to project positive public image; seek and obtain sponsorships for televised events; prepare divisional promotional videos; coordinate media partnerships.
• Schedule recreational and aquatic programs, leagues, lessons, and special events.
• Prepare and/or review communications, memos, letters, invitations, e-mails and executive summaries.
• Purchase supplies and uniforms for programs; prepare purchase requisitions; ensure equipment is in good working order; schedule and oversee routine and special maintenance of equipment.
• Schedule regular maintenance of pool equipment and schedules outside vendor maintenance work.
• Ensure pools are chemically balanced.
• Ensure the safety of patrons and staff in and around the pools; ensure Occupational Safety and Health Act (OSHA) criteria are met pertaining to maintenance, MSDS, chemicals, and handling.

MINIMUM QUALIFICATIONS:

• Experience: Minimum of three (3) years of experience managing aquatic programs, including cash management, and recreation experience; One (1) year of Supervisory Experience
• Education: Bachelor's degree
• Combination of relevant experience and education accepted?: Yes
• Licenses/Certifications: Requires a valid North Carolina or South Carolina Driver’s License and County Driving Privileges.; First Aid and CPR/AED; CPR for the Professional Rescuer; Lifeguard Certification; Bloodborne Pathogen; Ability to get Lifeguard Instructor certification within 6 months of hire.
• Computer Skills: General knowledge in various applicable computer programs including Microsoft Office Suite

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge:

• Supervisory principles
• Approved water rescue methods and specific medical first aid techniques
• Public safety and security
• Customer and personal service

Skills:

• Swimming, lifesaving and medical aid
• Speaking and active listening
• Judgement and decision making
• Service orientation

Abilities:

• Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided.
• Customer Focus: Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role.
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness.
• Developing Others: Planning and supporting the development of individuals’ skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
• Facilitate Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.

WORK ENVIRONMENT:

• Moderate noise typical for this work environment.

REASONABLE ACCOMMODATIONS STATEMENT:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.