Director, Ancillary Services

Tryon Medical Partners
Charlotte, NC
The Director, Ancillary Services is responsible for leading the operational performance of laboratory services (centralized, phlebotomy, and point-of-care), imaging services, and infusion services and ensuring alignment with clinical care delivery needs. This role focuses on optimizing access, efficiency, and service quality across supporting clinical functions.

The Director partners with clinical and operational leadership to ensure ancillary services effectively support patient care, contributing to improved outcomes and a seamless patient experience.

Primary Job Responsibilities:

Ancillary Services Leadership
  • Leads operational performance of ancillary service lines
  • Establishes expectations for access, service quality, and efficiency
  • Ensures alignment with clinical care delivery needs
Service Optimization & Access
  • Identifies opportunities to improve access, throughput, and utilization
  • Leads initiatives to enhance efficiency and patient flow
  • Ensures services support timely and effective patient care
Clinical & Operational Partnership
  • Partners with clinical and operational leaders to align ancillary services with care delivery needs
  • Supports coordination between service lines and patient care teams
  • Ensures services meet organizational and patient expectations
Performance & Continuous Improvement
  • Monitors performance metrics related to service delivery and operational efficiency
  • Identifies opportunities for improvement and drives operational enhancements
  • Supports alignment with broader organizational priorities
Laboratory Services – Centralized, Phlebotomy & Point of Care
  • Oversees operational management of centralized laboratory services, phlebotomy operations, and point-of-care testing programs
  • Ensures CLIA compliance, quality controls, and turnaround time standards are consistently met
  • Partners with lab leadership to optimize specimen collection workflows and point-of-care test utilization across clinic locations
Imaging Services
  • Directs operational performance of diagnostic imaging, including scheduling, throughput, and equipment utilization
  • Ensures compliance with applicable imaging regulations and accreditation requirements (e.g., ACR)
  • Collaborates with radiologists and referring providers to maintain imaging access standards and turnaround expectations
Infusion Services
  • Manages operations of infusion services, including chair utilization, scheduling efficiency, and patient throughput
  • Partners with pharmacy and nursing leadership to ensure clinical protocols and patient safety standards are upheld
  • Supports payer authorization workflows and monitors revenue cycle metrics specific to infusion services
Education and Experience

Required
  • Bachelor’s degree in Healthcare Administration, Business Administration, or a related field
  • Minimum of 5–8 years of progressive experience in healthcare operations, preferably within ancillary or support service lines
  • Experience managing departmental operations, workflows, and performance metrics
  • Demonstrated ability to improve efficiency, access, and service delivery
Preferred
  • Master’s degree (MHA, MBA, or related field)
  • Experience in ancillary services ( e.g., laboratory services, imaging, or infusion )
  • Experience in a multi-site or ambulatory healthcare setting
Physical Requirements
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computers for long periods of time.

Posted 2026-06-29

Recommended Jobs

Clinical Operations Resource Manager (Clinical Resourcing) - Hybrid: Raleigh, NC Highly Preferred

Morrisville, NC

Clinical Operations Resource Manager (Clinical Resourcing) - Hybrid: Raleigh, NC Highly Preferred Syneos Health® is a leading fully-integrated life sciences services organization built to accelerat…

View Details
Posted 2026-06-30

Infection Preventionist/Employee Health Nurse

J Arthur Dosher Memorial Hospital
Southport, NC

Job Description Job Description Description: PRN (as needed) Responsibilities include the identification, investigation, reporting, prevention and control of infections and communicable dise…

View Details
Posted 2026-06-20

Full-time Food & Beverage Supervisor

Aileron Management LLC
Boone, NC

Job Description Job Description Description: The Horton Hotel is looking for a full-time, Bar Supervisor to help manage the bar and create memorable experiences for guests during their stay. 3…

View Details
Posted 2026-04-14

Accounting Supervisor

International Drilling Equipment
Rural Hall, NC

Job Description Job Description Description: International Drilling Equipment is seeking an Accounting Supervisor to join our team. In this job, you will be responsible for overseeing the …

View Details
Posted 2026-06-25

Operating Engineer

MalaceHR
Morrisville, NC

MalaceHR is seeking a skilled and self-motivated Operating Engineer to support a high-profile commercial facility in Morrisville, NC. This position will be responsible for maintaining and troubleshoo…

View Details
Posted 2026-06-15

Office Coordinator - Fleet

Greensboro Auto Auction / Green Ford
Greensboro, NC

Job Description Job Description Greensboro Auto Auction is the South's leading independent, dealer exclusive auto auction. Greensboro Auto Auction, also known as GAA, is locally owned, operated a…

View Details
Posted 2026-06-05

HOMEBUILDERS-Therapist

Coastal Horizons Center
Shallotte, NC

Job Description Job Description We are currently seeking a motivated and passionate HOMEBUILDERS-Therapist to join our dynamic team. If you're looking for an opportunity to make a difference,…

View Details
Posted 2026-06-26

Elementary School Teacher 26-27

Corvian Community School
Charlotte, NC

Job Description Job Description Job Title: Elementary School Teacher. Main Purpose: Corvian Community School develops the whole child and seeks to address the cognitive, emotional, social …

View Details
Posted 2026-06-26

HVAC Service Technician

Comfort First Heating & Cooling Inc
Sanford, NC

Job Description Job Description Description: Immediate Opening for HVAC Service Technician - Join Our Growing Team Join our dynamic team as an HVAC Service Technician, where your expertise …

View Details
Posted 2026-06-24

IT Business Analyst - Salesforce

JM Huber Corporation
Charlotte, NC

Huber Engineered Woods (HEW), a division of J.M. Huber Corporation, combines its advanced adhesives and wood product technologies with state-of-the-art manufacturing capabilities to produce premium s…

View Details
Posted 2025-12-10