Lead System Specialist (LSS)

About Us:

We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.

Job Summary:

Job Title: Lead System Specialist (LSS)

Job Location: Charlotte, NC

Company Overview

EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast’s largest provider of commercial and industrial heating, ventilating, and air-conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy-efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc., a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi-site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions. Learn more at .

OVERVIEW:

The Controls Lead System Specialist (LSS) serves as the on-site project leader responsible for planning, executing, and completing control systems projects with assigned customers in a safe and cost-effective manner. This pivotal role encompasses overseeing the entire project lifecycle from system programming to installation coordination, system and network commissioning, and project closeout.

The LSS is accountable for the overall financial outcomes of assigned projects, including managing costs such as labor and materials, while maintaining high customer satisfaction and profitable results. They proactively seek additional work through change orders and ensure compliance with all applicable local, state, and federal legal requirements, upholding the highest ethical standards.

Key RESPONSIBILITIES:

Project Leadership & Execution

• On-Site Leadership: Act as the primary project leader to plan and execute control systems projects.
• Full Lifecycle Management: Perform or delegate tasks including hardware design, system programming, installation coordination, and project closeout.
• Resource Coordination: Develop project plans and coordinate technical resources to ensure timely, cost-effective completion.
• Commissioning: Oversee the loading, device verification, and commissioning of all system controllers.
• System Validation: Validate complete system functionality and resolve issues with subcontractors to ensure proper operation.
• Documentation: Provide accurate project "as-built" drawings and comprehensive commissioning documentation.

Financial Management & Profitability

Communicate with the project’s assigned Project Manager for:

• P&L Responsibility: Accountable for project financial outcomes, including costs, billings, and collections.
• Cash Flow Management: Complete project billings promptly and accurately to maintain favorable cash flow and profitability objectives.
• Revenue Growth: Actively identify and secure change orders by assessing contractual scope versus client-issued bulletins and field directives.
• Forecasting: Provide management with monthly revenue, cost, and gross margin forecasts

Technical Expertise & Quality Assurance

• Advanced Programming : Implement controls and software programming using established company protocols.
• Design Communication: Communicate technical design and operational details clearly to customers, internal staff, and subcontractors.
• Field Oversight: Coordinate on-site panel and field device placement, ensuring installation adheres to company standards.
• Complex Troubleshooting: Diagnose and resolve complex, integrated system issues.

Team Leadership & Development

• Mentorship: Provide coaching, mentoring, and technical support to System Technicians, Electrical Installers, and System Designers.
• Subcontractor Management: Provide guidance to subcontractors to ensure tasks are completed on time, within budget, and within contract scope.
• Skill Improvement: Actively drive the technical proficiency of the field team (Level I-III Techs).

Customer & Stakeholder Relationships

• Primary Liaison: Facilitate all communication with the customer throughout the project lifecycle.
• Relationship Building: Maintain long-term relationships with contractors, clients, and consultants.
• Customer Training: Conduct site-specific training for owner/operators and provide required O&M manuals.

Compliance & Safety

• Regulatory Adherence: Ensure compliance with the Authority Having Jurisdiction (AHJ) and all legal requirements.
• Safety Leadership: Adhere to all safety standards, aiming for a zero-accident environment.

KEY PERFORMANCE INDICATORS (KPIs):

• Field Productivity: Completion at or under forecasted labor hours and Gross Margin.
• Safety: 100% adherence to LOTO (Lock Out Tag Out) and PPE protocols; zero recordable injuries on lead projects.
• Project Delivery: 100% on-time submission of "as-built" documentation and commissioning reports upon project completion.
• Customer Satisfaction: Obtain positive project closeout feedback and maintain 100% warranty execution efficiency.
• Change Order Revenue: Identify and capture scope deviations, contributing to a minimum 10% increase in original contract value.

QUALIFICATIONS:

• Experience: 7–10+ years of progressive experience in the building automation industry with demonstrated leadership roles.
• Technical Mastery: Deep knowledge of multiple control manufacturer systems (e.g., Distech, Schneider); Tridium Niagara N4 certification, is highly preferred.
• Education: High school diploma or GED required; technical degree or equivalent industry experience preferred.
• Skills:
• Strong understanding of HVAC systems and Control Theory.
• Proficiency in project execution construction cost management.
• Excellent negotiation, interpersonal, and communication skills.
• Advanced computer skills and ability to utilize business systems to track key metrics.
• Physical Demands: Ability to perform physical duties (climbing ladders, lifting 50+ lbs.) to assist with complex field tasks in various environments (mechanical rooms, rooftops).
• Travel: Willingness to travel as needed within the assigned region.

Why Join Us?

At EMCOR Services Aircond, you’ll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. We offer careers where good work is valued, respected, and rewarded and you will have the ability to make a meaningful impact in a growing organization.

PHYSICAL DEMANDS:

This position involves tasks that may require climbing ladders, lifting and carrying items weighing over 50 pounds, identifying wire colors for electrical work, and working in confined or elevated spaces. The role may also include exposure to seasonal temperature variations, dust, dirt, allergens, and refrigerants. Employees may be required to work in tight or enclosed areas.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Use of appropriate Personal Protective Equipment (PPE) is required at all times to ensure safety.

WORK ENVIRONMENT:

This position works in a typical office environment. The noise level in the work environment is usually moderate.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:

Please review our Affirmative Action Policy .

Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.