Foh Hospitality Lead

FOH Hospitality Lead

Location: Burnsville, NC

Do you love creating warm, memorable experiences for guests while also leading a team with excellence and clarity? At Pig & Grits, we’re looking for a FOH Hospitality Lead —a leader who combines the operational know-how of an FOH Manager with the people-first presence of a Hospitality Lead. If you thrive in a fast-paced environment, believe every detail matters, and care deeply about guest satisfaction and team culture, we’d love to meet you.

What You’ll Do

• Lead and Coach the FOH Team: Inspire and develop a high-performing crew by modeling excellence, providing feedback, and supporting growth.
• Drive a Hospitality-First Culture: Create a warm and welcoming atmosphere for guests and team members alike. Be a consistent, approachable presence in the dining room.
• Oversee FOH Operations: Lead daily service flow, shift execution, floor coverage, and staff scheduling while maintaining cleanliness, ambiance, and organization.
• Ensure Guest Satisfaction: Handle guest comments and concerns with grace and professionalism, ensuring every table leaves happy—even when we make mistakes.
• Support Scheduling and Labor Efficiency: Create smart, flexible weekly schedules. Use Homebase and POS tools to track time, and maximize efficiency.
• Own the Guest Experience: From greeting to goodbye, ensure our guests receive the level of service and attention they deserve—and expect—from Pig & Grits.
• Uphold Visual and Cleanliness Standards: Be the eyes and ears on the floor—monitoring music, lighting, restrooms, table setup, and dining room flow.
• Support Team Communication & Coverage: Ensure smooth communication between FOH and BOH, help cover host/serving gaps, and step into key roles when needed.

What Makes You a Great Fit

• You’re a confident leader who’s warm, guest-focused, and unshakably professional
• You have experience leading in hospitality or restaurant settings (2+ years preferred)
• You understand how to balance staff needs, guest needs, and business operations
• You have a calming presence under pressure and lead with a steady hand
• You care deeply about people, quality, consistency, and integrity
• You’re tech-comfortable with scheduling software, POS systems, and basic reporting tools

What We Ask Of You

• Leadership experience.
• ServSafe Certified or willing to obtain
• Reliable transportation and flexible availability
• Able to lift 55+ lbs and remain on your feet for extended periods

What You Get

• Pay: $16–$18/hr based on experience
• Benefits: PTO, dental/vision insurance
• Growth: A pathway to AGM or other leadership roles
• Culture: A supportive, team-driven environment rooted in Southern hospitality

Sound like the kind of leadership role you’ve been searching for?

Apply today and help us serve guests with excellence—one table at a time.

Apply here or Submit your resume at

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