Retail Photo Operations Assistant Manager - Biltmore Estates
- Starting rate $17.35/hr
- Opportunity for growth and advancement!
- Fun culture and atmosphere!
- Paid training $$
- Hiring Immediately**
- Shifts available any day(s) of the week/weekend during operating hours
- Flexible schedule
- You will greet guests and create Magic Memories by providing world-class service.
- You will assist in leading a retail team to achieve sales goals.
- Assist with running all operational aspects of a high-volume souvenir photography retail operation.
- Act as lead manager in the absence of the Retail Photography Manager.
- Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals.
- Develop, train, and motivate staff to achieve desired guest service and financial results.
- You will ensure excellent customer service by responding to guest requests, expectations, and needs.
- You will have the opportunity to meet and interact with people from all over the world.
- Take photos and provide guests with a memorable experience and souvenirs to take back home and share!
- Learn how to capture, and create memories that make people SMILE!
- High school diploma or general education degree (GED). 1-year people management experience and/or training, or equivalent combination of education and experience.
- 2 years previous guest service experience preferred, but not required, within the hospitality, food, and beverage, or retail industries.
- Demonstrated leadership skills with the ability to support teams, develop culture, demonstrate coaching, and ongoing performance management.
- Ability and drive to assist in this ‘hands-on’ role, with demonstrated ability to meet sales targets and KPIs in a busy retail environment.
- Ability to demonstrate excellent written and verbal communication skills with customers, management, and cross-functional team members.
- Professional communication skills and appearance.
- Ability to support operations 7-days a week, including weekends, evenings, and holidays – it’s tourism after all!
- Experience in digital photography a plus, but not required.
- Background check
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