Design Team/Sales Manager

Job Description

Job Description

Good’s Home Furnishings is looking for a results-oriented leader to manage a strong retail and In-Home Design Team, including the overseeing and coordination of all in-home visits and lead generation by the design team in the community, while providing our clients with an exceptional in-store and in-home experience.

Essential Duties and Responsibilities:

• Recruit, train and manage a team of professional sales design associates
• • Set and manage sales quotas
  • Manage associate productivity on both sales volume and quality
  • Maintain store and in-home appointment schedule
• Develop residential design project lead generation with your sales design team in the trading area using a variety of tactics (i.e. Realtor relations, Chamber events, existing and new community design events, in-store design events, show-homes, etc...)
• Create and update vendor training schedules
• Organize fabric/finish samples, Sales Aids, office supplies, etc.. to help designers stay organized
• Maintain store presentation levels to the highest levels to deliver an exceptional consumer experience
• Maintain accuracy and thoroughness with administrative processes
• Train and manage sales team on administrative processes(i.e.POS system, Delivery, Paperwork, Phones, etc ...)
• Coordinate with home office to support customer service and delivery operations

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or GED required, and minimum of an Associate’s Degree or 5 years of relevant work experience in retail sales or interior design experience.

Computer Skills

Microsoft Office Suite Application experience required, along with prior proficiency (or demonstrated aptitude) with retail operating systems.

Communication/Leadership Skills

This position requires effective oral and written communication to stakeholders both within and outside the organization (i.e. direct reports, associates and management personnel, vendor sales representatives...). Demonstrated leadership skills are necessary to develop, motivate, and manage their team to deliver objectives,

Organization Skills

This role requires excellent organization and planning skills.

Good's Home Furnishings has stores in Hickory, NC and Pineville, NC. The company has seen extraordinary growth in the last few years due to its commitment to customer satisfaction and carrying the best furniture brands in the industry. The company has a strong benefits package including health, dental, vision, and 401K plan. We would love for you to join the Good's family!

Company Description

Good's Home Furnishings has stores in Hickory, NC and Pineville, NC. The company has seen extraordinary growth in the last few years due to its commitment to customer satisfaction and carrying the best furniture brands in the industry. The company has a strong benefits package including health, dental, vision, and 401K plan. We would love for you to join the Good's family!