Client Support & Scheduling Coordinator (2nd Shift)

Job Description

Job Description

Contract to hire opportunity - based on business needs and performance/attendance

About the Role

We’re hiring a Client Support & Scheduling Coordinator to join a fast-growing team that supports law enforcement and public safety agencies nationwide.

This is a high-impact, detail-driven role where you’ll manage scheduling, client communication, and administrative tasks in a structured, team-oriented environment. If you thrive in fast-paced settings, value accuracy, and enjoy working collaboratively, this could be a great fit.

Schedule

• Monday–Friday: 3pm-11apm or 4pm-12am
  

What You’ll Do

• Handle high-volume inbound and outbound calls with clients and partners
• Coordinate and schedule security details using internal systems
• Manage emails, data entry, and reporting with a high level of accuracy
• Communicate professionally with law enforcement personnel and clients
• Follow detailed process guides (“run books”) for different agencies
• Ensure accuracy in documentation, grammar, and written communication
• Resolve issues and maintain strong client relationships

What We’re Looking For

• Strong communication skills (phone + written)
• Highly detail-oriented with a focus on accuracy
• Comfortable working in a structured, fast-paced, and accountable environment
• Team-oriented with openness to feedback and coaching
• Ability to manage multiple priorities without missing details
• Professional, dependable, and organized

Preferred Experience

• Call center or high-volume customer support
• Scheduling, dispatch, logistics, or coordination roles
• Administrative or data entry-heavy work
• Experience working with multiple systems or processes
• Bachelor’s degree (preferred, not required)

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.