Assistant Client Service Specialist (ACSS)
If you like working with a team committed to serving others providing a high level of customer service, we have the role for you!
The Assistant Client Service Specialist (ACSS) position requires a great deal of data entry, processing eligibility, claims management and assisting the internal team with the daily duties of responding to our Group Benefit Clients.
Responsibilities include:
- Eligibility Processing
- Claims Processing
- Client Customer Service
- Assisting Account Managers & Client Service Specialists
- Compiling enrollment materials
- Searching web sites for provider information
- Updating M&S Internal Systems accurately
- Follow Workflows
- Build favorable work relationships
- Maintain HIPAA compliance
- High school diploma or equivalent required
- Group health knowledge Preferred
- Knowledge of multiple insurance plan designs Preferred
- Life, Accident and Health license required or obtained within 1 year
- High level of organizational ability with attention to detail
- Ability to be part of a team, yet work independently
- Ability to prioritize work flows
- Excellent communication skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
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